Paid Rs.7080 on August 1, 2022 hoping to get real time enquiries. On the welcome call, they commit we can amend the settings & services rom Sulekha Application. However, after amendments are made the services do not change and they continue forwarding leads we are not related to. When we raise a ticket to complain, they say we have to call them up for replacement of every enquiry. Quite not possible and feasible. When you ask for refund, they say it is your fault, you called the lead after 12 hours. As a search engine, do they expect every enquiries to call after 9pm or 10pm? Utterly fraud people. Fake enquiries, non convertible leads. Do not invest in them.
Sulekha.com customer support has been notified about the posted complaint.
Greeting from Sulekha.com!
We are deeply regretful to hear about this, and we are much more apologetic to have let you down. This is not the experience we wish to provide our consumers. We will investigate your complaint as soon as possible. Please provide your contact information. We will get back to you as soon as possible with a solution. You may also contact us by emailing to [protected]@sulekha.com.
Warm regards,
Team Sulekha.