Sulekha.com — bad service of sulekha and the lead generation issues

Address:Nagpur, Maharashtra, 440012

Hi Team,

I have given a complaint to the customer service on 10th Jul 2018, and the complaint says resolved on 11th August 2018.

No one in the sulekha team tells us about the process on how to close the account with sulekha. repetedly we try to reach sulekha people and every one misleads the customer.

This is the worst customer service I had seen ever.

Please let me know how I can close my account, else let me know how to escalate this.

Thanks,
Arti K chaudhary
Medprior Diagnostics
Nagpur

Hi Team,

I am from Medprior diagnostics, Nagpur. And I have registered in sulekha, but I am not happy with the service of sulekha, I was told that atleast I would get 25 leads per month and its now 6 Months and I have not got more than 16 Leads in that most of them are not offered by me.

From the past 2 months I am calling the executives that I want to cancel my service please refund the remaining amount which I would get.

The executive is delaying the process no proper communication I am getting from your team.

Please let me know the process to cancel the service which I have availed.

Thanks
Medprior Diagnostics
Arti K Chaudhary
[protected]
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Sulekha.com customer support has been notified about the posted complaint.
Sep 18, 2018
Updated by MEDPRIOR DIAGNOSTICS
I have given a complaint to the customer service on 10th Jul 2018, and the complaint says resolved on 11th August 2018.

No one in the sulekha team tells us about the process on how to close the account with sulekha. repetedly we try to reach sulekha people and every one misleads the customer.

This is the worst customer service I had seen ever.

Please let me know how I can close my account, else let me know how to escalate this.
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