Sulekha.com — Complaining about sharing customer phone numbers/requirements to fraud services and consultancies

Address:	Chennai, Tamil Nadu
Website:	www.sulekha.com

I was looking for baby care taker and contacted a consultancy available in the sulekha website.
Later I received a call from sulekha- [protected]and registered my number on 24th May 2016 for getting the services.

Later i started getting calls from many agencies that they have got my number from sulekha and i discussed with my requirement.
I got a call from a lady Ammul - [protected] from Maheswari services, who mentioned that she got my number and my requirement for maid from sulekha. She was ready to offer the service for half day in the timing which meets our requirement.
Ammul and a maid called nancy visited our house and confirmed the salary of Rs.4000 to be paid in advance as registration amount.

We filled up the agreement form and gave Rs.4000 to the agent lady Ammul as deposit/registration amount on 27th May 2016. Attached are the filled up agreement forms and visiting card provided by the agent.

She is supposed to send the service from today(ie 28th May 2016). No maid came to our house and the responses from the agent when we called her seem to be irregular and fake.
My personal number provided in sulekha has not been kept confidential and was shared to some fraudulent service(unauthorised or illegal service).. This agency is not listed in sulekha which they confirmed later in sulekha customer care.

Sulekha is not taking up the responsibility even when i called multiple times and register complaints through mail.
Can you make necessary actions to find out the personal data which has been leaked through sulekha to a fraudulent service who has cheated us Rs.4000. We are not sure if they may contact us through some other means or creates problems in future as they know our house/name details.

I request you to make a serious action on this as it is a big security issue for our life/valuables at home as well - as our phone no and address are available with criminals who has cheated us. This has to be treated as a serious complaint as the same things can happen to anyone and they can be cheated easily by sulekha and their fraud services. Since the number has been given only to sulekha and not any other online service providers, sulekha has to take responsibility of doing investigations and providing us a good solution.

Thanks,
Santhi