[Resolved]  Sulekha.com — complaint about the package

Address:	560003
Website:	www.bricsacademy.com

Hi

Ajad hussain and ravi from bangalore office have come to my academy for renewal. They have clearly told me that the package is for 1 year and additional 3 months will be added to the package and asked me to make the payment of inr 58, 871 for the package id 1508381. Now for the last 3-4 days im not getting any leads and when i called the sales team agent (Angel) who also told me that it is a tenure based package as i had been offered with the lead based package last year, hence i told them i need tenure based only. They said it will be tenure based only. This girl angel says i have to pay again to get leads. This is clear cheating. After my account was debited with the above said amount and i received call from customer care as welcome call. I was in some emergency and could not respond. So ajad and angel called me and said that i have to just say yes and activate the package. So i said yes and disconnected the call. It does not mean that your people should cheat customer in this manner. This is unethical. Resolve at the earliest.
Suhasini
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