[Resolved] Sulekha.com — Complaint against Sulekha executive Mr Siddharth[protected]

Shavi Chawla

from Delhi, Delhi

Address:	New Delhi, Delhi, 110018
Website:	sulekha.com

I have taken a silver package from sulekha executive Mr Siddharth [[protected]] .Before finalising the package I was told that he will be helping me through out the leads. I have so far received 8 leads out of which 6 are from other categories which I have not selected and are being counted as my leads. Mr Siddharth has stopped receiving my calls. this is the second time i am mailing for the same issue but there has been no response. I have all the voice recording in which Mr siddharth has promised the services on behalf of Sulekha. if I don't receive help regarding the same I will take legal action against both.
Neither I have received any receipt of the payment I made to Sulekha nor any replacement of the leads.
Mr Siddharth has misguided me in the face of Sulekha.

I urge to take strict action against both immediately.

Shavi Chawla
[protected]

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Jul 3, 2017

Complaint marked as Resolved

Sulekha.com customer support has been notified about the posted complaint.

Verified Support

May 31, 2017

Sulekha.com Customer Care's response Hi Shavi Chawla,

We apologize for the inconvenience caused. To resolve this issue, we would request you to share any of the following:

Order Form number OR Mobile Number (used for campaign registration) OR Customer ID OR Campaign ID (any of these) along with your business name

To share these details, you can call us at our toll-free number[protected] or[protected] or mail us at [protected]@sulekha.net or whatsapp us at +91 [protected].

We’ll reach out to you within 48 hours after you share the details as mentioned above.

Regards,
Team Sulekha