[Resolved] Sulekha.com — education leads | |||||
Hello, Sulekha marketing team has well trained in such a way how to cheat people with their false statements. Csiriit, we are one of the leading institute in bangalore as we have tie up with sulekha.com for the education leads, and i have been using the service from july 2017. Earlier i used to get 30 to 32 leads in a day but from 1st aug i got only 10 to 12 leads in a day. When i called the customer care people they told i have registered for the same, so i wil get only 10 to 12 in a day. Soon after 3 months i got a call from ms. Kavitha ([protected]) whom i spoke over the phone she has promised n send the mail (The mail copy its in the attachment) and the other person whom i meet ms. Vinitha ([protected]) and hope she is a manager divya ([protected]) who also send the mail that i will get 18 to 20 leads an a day. And she took the cash of rs 18000 from me n she didnt gave any receipt for that. She told once she reach office she will send but after that i keep on calling them for receipt n to activate the package they told me that i should give the cheque of rs 22000 then only they can activate. On monday i. E 9th october i gave the cheque to vinitha. (To collect the money she was waiting in my office for 2 days almost 5hrs) after paying the money i dint get any call from them, i have told them to deposit the cheque after 2 months they didn't even inform that the cheque was cleared with out informing us. When i got the sms from bank, i called them they are not ready to receive the call n started telling that amount is not refund. But atleast they should provide the leads as promised but i got only 4 leads in a day. I called them to know that y the leads r only 4 in a day they told they can't provide 18 to 20 leads in that package they asked to reverse the previous one so i will get 12 to 14 leads in a day. We have done that also but still now am getting only 4 leads n that too i have paid more 10, 000 then i paid extra for only 4 leads i a day Last package 30000 for 10 to 12 leads New package 40000 for 4 leads. When i called her today to check what happen about my package, she told me to do whatever i want to do n she disconnect the call. When she want to take the money she was their entire day n they used to receive the call in the second ring but now they are not ready to receive the call at all What a great service that sulekha is proving that a fake people inside that sulekha. Thanks & regards, Csir iit Was this information helpful? | |||||
Dec 5, 2017 Complaint marked as Resolved Sulekha.com customer support has been notified about the posted complaint. Verified Support Nov 02, 2017 Sulekha.com Customer Care's response Dear Customer, Thank your mail to sulekha.com We understand the inconvenience caused and apologize to you. Requesting you to kindly your business name and registered mobile number. We would want you to consider this option once more and assure you of our best efforts to resolve your concerns at the earliest. We assure you to resolve any future issues related to your contract. We are looking forward to a long and fruitful association with your organisation. For further assistance please call our Toll Free Line[protected] or mail in to [protected]@sulekha.net Regards, Sulekha.com | |||||
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