Address: | Hyderabad, Andhra Pradesh, 500076 | Website: | Not applicable |
I have already complained about this through your customer care number. My dishwasher was not working and I submitted a request at Sulekha classified. Next day (19th Feb 2017), a so-called technician called me and said that he can correct the problem. He said that he is Ravi Kishore from Swamy Electronics and is expert in cleaning and repairing all types of gadgets such as fridge, chimney, washing machine and dishwasher. He spent about one hour with my dishwasher and said that he had fixed the issue and gave me a bill of Rs 1000/-.The name of the vendor on the cash bill was "Navya Teja Refrigeration". He provided two mobile numbers and gave a verbal guarantee of 3 months. I pleaded him to wait for an hour so that I can run the dishwasher to check but he showed his confidence saying that there will not be any problem and I must pay him as he has to attend to other customers. When I used the dishwasher, I found that the problem was not addressed, hence I tried both the mobile numbers given by him. To my surprise, one of the numbers ([protected]) was switched off and the other number ([protected]) did not exist. I complained to Sulekha customer care and kept trying the number that was switched off. The next day Ravi Kishore picked up the phone once and promised to visit my place but I am still waiting for him when I know that he will not turn up. I request Sulekha Classifieds to blacklist Ravi Kishore like technicians to maintain the brand name of Sulekha. Ravi kishore like cleaners should never be able to enter a customer's house to cheat them. Was this information helpful? |
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