Sulekha.com — Fraudulent lead generation package by sulekha.com requesting refund of 11, 800

Dear Sir/Madam,

I would like to file a complaint against Sulekha.com for fraudulent practices and mental harassment.

A representative named Kiran, claiming to work at the Sulekha Shivajinagar office, contacted me multiple times in May and convinced me to purchase a business lead generation package worth ₹11, 800. He assured me that I would receive at least 1–2 quality leads daily, and even connected a fake "satisfied customer" to build trust.

However, after the payment, I received almost no leads. I followed up with Sulekha customer care, and they redirected me to another person named Rajesh who made changes to my account but still no improvement. Later, I was contacted by Mahesh from their "concern team" who made offensive and disrespectful remarks like “Go beg in the streets if you want leads.”

Now it's been almost 3 months, I haven’t received the promised service or any refund. The sales executive Kiran who sold me the package has completely stopped responding.

Sulekha is refusing my refund request, saying the "refund period has expired," despite the fact that the service was never delivered as promised. This is clear cheating and misuse of consumer trust.

I request you to take strict action against Sulekha.com and help me get my ₹11, 800 refund.

Thank you.

Sincerely,
Vishal Shin
[protected]
[protected]@gmail.com
City: Pune, Maharashtra
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