[Resolved] Sulekha.com — home patient care services | |||
I had requested for a patient care service for a stroke patient (Male patient of 67 years old) and on getting various centers, i selected for this sri vinayaka health care services as he was charging me rs 1000 as registration fees which was non refundable and rs 13, 000 per month was agreed up on[protected]. And one the same day evening they provided the boy patient care take. We explained him the work to be done by him on daily bases like giving bath, saving and helping him with eating and walking etc. Though the boy was not able to do anything. Upon asking him to do he always said that he did not know to do this work and was always busy/talking over the phone. The very next day morning after the breakfast this boy said that he cannot do it and left out houses. We called mahadav (Owner of sri vinayaka health care services) and i explained him the situation that his boy left our home. On 22nd sept he told me to try one more boy who would to all these services and got him to my home by noon. We very clearly told him the work and he agreed upon and stayed. Not even few mins that handmade left my home this new boy called rakesh also started saying that he will also leave a he is not able to do all the do any of the services. Similarly this boy was also busy with his mobile. We some how requested him telling him we will help him and stay but the very next day morning itself he started saying that he wants to leave. This was really annoying to me because mahadev was not providing me an experienced person to do the patient care and each boy who can also ran away. I told him and said him to calcel his services and refund my money. Intially he agreed and said that he will transfer me on 23rd it self. But later on calling him he was not picking my call. By change even if he pick up he keeps telling me different dates that he will return and now he has completely stopped picking my call. And he is not returning my money. I am writing this you so that you could help me get back my money as he was not able to provide any serviced and was cheating me around. I would also suggest to remove his company list on you site as this seems doesn't seems to be a professional company. Please help me get back my moeny. Was this information helpful? | |||
Nov 7, 2017 Complaint marked as Resolved Sulekha.com customer support has been notified about the posted complaint. Verified Support Oct 07, 2017 Sulekha.com Customer Care's response We are unable to attend to the problem since you have not provided us complete details. Please let us know your registered contact number to take necessary action.Warm Regards, Team Sulekha | |||
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