Sulekha.com — Htc is not replacing my defected set. it ia taking time and time for reparing and did not solving the problem
H
himmat rathod
Address:
Patna, Bihar, 800027
Sir/madam
I have bought htc e9plus. Set on 11 th november 2015. and after buying of 3third to fourth day it is having of major wifi connection issue wifi did not work properly and many application were not responding and not working both third party application and phone application
According to. Htc. policy if problem occured within 14 days then phone is replaced by the company
And i registered my problem witin 14 days but copany is not replaced my phone
In 2 months i have given 4 times for replacent. But my problem were not solved same problem iam. Facing.if this set is not reparable then plese replace it
But customer. Care were always say that submit it again and again. And they were not fixing my problem. They were cutting time since november 25. And till now
Main problems. Were.
1 Wifi. Dissconnect automatically and not connecting
2. Application were not running like kids mode is not opeaning. And it is phone application
3. Spea race is a small game which is not respoding and
4. Temple run is not runningtotally hanging
Phone is not working smoothly
It has 3 Ggb ram and 2. . gz. proxssor copany is not replacing my phone intentionally. 4 times i have given for repair in 2 month and problem are still my phone is in still service center
And i have no time to always run in service center
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