[Resolved]  Sulekha.com — Irresponsible with customers and not responding to customers

Address:Bangalore, Karnataka, 560079
Website:www.sulekha.com

This is from kinnari publications. We have registered our business with sulekha.com for getting business leads and advertising. My company has been registered in wrong category and if i call them and inform about my problem they are not attending it since 20 days. and if i ask for my refund they are telling it cannot be refunded once activated and also told us that before seven working days we have to cancel, but when we call the call centre every time new person picks the calls and tell us "WE WILL CALL YOU BACK SHORTLY".

And now we are not interested to work with sulekha.com and we have asked for two PDC cheques but they are refusing to give us back. And marketing person who gave us word to complete registration never responded after collecting first instalment payment (11, 500) and Two PDC cheques.

Even we are asking to covert the 11, 500 amount into other package and return us two other cheques they are not responding instead they tell us we will get callback soon and nobody turns up.

Kindly help us.
Thank you
Was this information helpful?
No (0)
Yes (0)
Jul 18, 2017
Complaint marked as Resolved 
Sulekha.com customer support has been notified about the posted complaint.
Verified Support
May 31, 2017
Sulekha.com Customer Care's response
Hi Amit,

We apologize for the inconvenience caused. To resolve this issue, we would request you to share any of the following:

Order Form number OR Mobile Number (used for campaign registration) OR Customer ID OR Campaign ID (any of these) along with your business name

To share these details, you can call us at our toll-free number[protected] or[protected] or mail us at [protected]@sulekha.net or whatsapp us at +91 [protected].

We’ll reach out to you within 48 hours after you share the details as mentioned above.

Regards,
Team Sulekha
Complaint comments 

Comments

I want to unregister my number from sulekha.com.I have registered in seach of institutes that gives sports coaching (badminton) classes.Now I am getting unnecessary calls.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sulekha.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    44%
    Complaints
    1687
    Pending
    742
    Resolved
    551
    Sulekha.com Phone
    +91 44 3021 3000 (Head Office)
    Sulekha.com Address
    # 484 & 485, 4th Floor, Pantheon Plaza, Pantheon Road, Egmore, Chennai, Tamil Nadu, India - 600008
    View all Sulekha.com contact information