[Resolved] Sulekha.com — Irresponsible with customers and not responding to customers | |||||
This is from kinnari publications. We have registered our business with sulekha.com for getting business leads and advertising. My company has been registered in wrong category and if i call them and inform about my problem they are not attending it since 20 days. and if i ask for my refund they are telling it cannot be refunded once activated and also told us that before seven working days we have to cancel, but when we call the call centre every time new person picks the calls and tell us "WE WILL CALL YOU BACK SHORTLY". And now we are not interested to work with sulekha.com and we have asked for two PDC cheques but they are refusing to give us back. And marketing person who gave us word to complete registration never responded after collecting first instalment payment (11, 500) and Two PDC cheques. Even we are asking to covert the 11, 500 amount into other package and return us two other cheques they are not responding instead they tell us we will get callback soon and nobody turns up. Kindly help us. Thank you Was this information helpful? | |||||
Jul 18, 2017 Complaint marked as Resolved Sulekha.com customer support has been notified about the posted complaint. Verified Support May 31, 2017 Sulekha.com Customer Care's response Hi Amit, We apologize for the inconvenience caused. To resolve this issue, we would request you to share any of the following: Order Form number OR Mobile Number (used for campaign registration) OR Customer ID OR Campaign ID (any of these) along with your business name To share these details, you can call us at our toll-free number[protected] or[protected] or mail us at [protected]@sulekha.net or whatsapp us at +91 [protected]. We’ll reach out to you within 48 hours after you share the details as mentioned above. Regards, Team Sulekha | |||||
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I want to unregister my number from sulekha.com.I have registered in seach of institutes that gives sports coaching (badminton) classes.Now I am getting unnecessary calls.
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