[Resolved] Sulekha.com — jothi service center | |||
I got a call from "jothi service centre" for request posted in sulekha to repair my air cooler. He visited my home dated 26-May-19 at 2 pm and attended my issue, then he says there is a problem in motor should replace by new one cost 1800rs. As I don't have money currently I refused to do repair and ask him to come once I ready with money. He said OK and ask service amount of 400rs for just attending iam shocked and ask for why. He says in that 200rs should go for sulekha and 200 for me. I refused to pay and call sulekha customer service and raised my concern, they told customer don't want to pay anything unless he intend to give only petrol cost of home service. But the repair man asking strictly 400rs. Again and again he debating with me for that. Finally I paid 200rs for coming on my door steps. Why should he never inform and ask before during cal confirmation and why should he using sulekha name to get money. Don't recommend him to customer as he asking more money than usual attending fees. Was this information helpful? | |||
Jun 28, 2019 Complaint marked as Resolved Sulekha.com customer support has been notified about the posted complaint. Verified Support May 28, 2019 Sulekha.com Customer Care's response Dear Customer, We are unable to attend to the problem since you have not provided us complete details. Please let us know your registered contact number to take necessary action. Please write to [protected]@sulekha.com for any queries. Warm Regards, Team Sulekha | |||
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