Sulekha.com — Materials Not Delivered

Gopinathbehera

from Brahmapur, Odisha

Aug 19, 2023

Address:

Real Trans Relocation, B-51, DDUTTL, Near Kantiveera Studio, Industrial area 2nd Stage, Yashwantpur, Bangalore - 22

On the 10th of July 2023, I inquired about movers and packers in Sulekha.com Bangalore. The first movers and packers contacted to me is REAL TRANS RELOCATION. Name - Sunil Sharma, [protected].

The way he spoke was very nice and he committed to deliver my 1BHK household materials and my Scooty Honda Dio in 10 days from Bangalore to Odisha. I paid him the booking amount of 5K on 15th July and their people came on 22nd July to pack and pick and took 31K relocation payment.

Till date he has not sent my materials and asked more money of 10K to me as he said he will send my materials in a third-party vehicle which I denied. Full of lies as whenever I ask when I will get, he always says within 10 days but not sending. Still i paid 6K extra in fear of losing my materials Later I did deep research and found all the positive reviews on the company are given by them only and Sulekha.com allows such companies to put these fake reviews on their website.

I hold Sulekha.com responsible here, because of Sulekha.com this packers and movers company contacted me.

Even there are lots of 5 stars feedback can be seen on Sulekha.com about this packer and mover and that also in a single day lots of happy customer reviews has been posted, still not delivered my materials till date. I suspect something fishy is happening inside Sulekha.com here.

I humbly request you to please investigate and give me my materials immediately before I go to consumer court against Sulekha.com and Real Trans Relocation both.

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Sulekha.com customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2023

Sulekha.com Customer Care's response Dear Gopinath Behera,

Greeting from http://Sulekha.com!

In response to your complaint, we checked and found that you interacted with one of our customer support executives on August 21, 2023, and your query has been discussed (Ticket 3444726).

Warm regards,
Team Sulekha.

Aug 25, 2023

Updated by Gopinathbehera Today 25th August is the final day he promised my materials will be delivered still not delivered and even threatened me not to call till today. I have still not received my materials, i will tak serious actions now.

Aug 27, 2023

Updated by Gopinathbehera Still my materials he have not delivered and again saying 30th August now. I would like to file a case against Sulekha.com and Real Trans Relocation physically.