[Resolved] Sulekha.com — Non responsive Officers despite full payment

P. M. Thakkar

from Pune, Maharashtra

Address:

Ahmedabad, Gujarat, 380009

I am a member of Sulekha.com from the last 10 years. on 31.05.2017, my membership has been updated and i have made required payment. I have already given Keywords to your officer, Mrs. Roma and Mr. Manan from your Ahmedabad Office. They were to send me the keywords once confirmed and also they were to mail me the confirmed order. Despite 2 months having lapsed no such mail has been sent to me. I have tried to get in touch with them but have not received any response either on phone or via mail. I have even attempted to contact them through SMS but have not received any reply from your officers. Please take note of my complain at the earliest, otherwise i will be constrained to take up legal action.

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Aug 7, 2017

Complaint marked as Resolved

Sulekha.com customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2017

Sulekha.com Customer Care's response Dear Customer,

Thank your mail to sulekha.com

We understand the inconvenience caused and apologize to you.

Requesting you to kindly share the issues/ queries, which you are facing in our service.

We would want you to consider this option once more and assure you of our best efforts to resolve your concerns at the earliest.

We are looking forward to a long and fruitful association with your organization.

For further assistance please call our Toll Free Line[protected] or mail in to [protected]@sulekha.net