Sulekha.com — Not providing service under 3 months warranty.

Naresh Kumar Lohia

Address:

1/10266 Street-1 West Gorakh Park ,Shahdara,delhi-110032

2 months ago I contacted "suman Refrigeration enterprises" for repairing my window AC.

But after 2 months it's not working properly and shows no sign of cooling.

For claiming my under warranty service of 3 months I contacted "mr Pandey" but no reply form their.

Pls repair it as soon as possible because it's still under your 3 months warranty period clause.

+1 photos

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Sulekha.com customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2020

Sulekha.com Customer Care's response Dear Naresh Kumar,

We are extremely sorry to hear about this and even more sorry to disappoint a customer like you. This is certainly not the experience we intend to offer our customers. We will look into your issue right away. Please share your contact details. We will get back to you soon with a solution.

Warm regards,
Team Sulekha.

Verified Support

Aug 27, 2020