Sulekha.com — not returning money for no leads/services

I am homoeopath doctor and have taken plan from sulekha for getting leads. For the last 4 months, i have not received any relevant leads. After multiple calls to customer care they give fake leads which are from 20-30 km far and they don't come.

They charge 200 every month for hosting profile. When asked for money back i got different answers like they have 30 days money back policy, 90 days poilicy and at end they said they don't have policy.

This is fraud from sulekha as they charge for not providing service
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Sulekha.com customer support has been notified about the posted complaint.
Verified Support
Dec 24, 2019
Sulekha.com Customer Care's response
Dear Customer,

We are extremely sorry to hear about this and even more sorry to disappoint a customer like you. This is certainly not the experience we intend to offer our customers. We will look into your issue right away. Please share your contact details by replying comment here or Whatsapp at [protected] or email us at [protected]@sulekha.com. We will get back to you soon with a solution.

Warm regards,
Team Sulekha.
Jan 02, 2020
Updated by prash_vyas
Give proper email id. Still not resolved.
Verified Support
Jan 14, 2020
Sulekha.com Customer Care's response
Dear Customer,

As requested, please share your contact details by replying to comment here or Whatsapp at [protected] or email us at [protected]@sulekha.com. We will get back to you soon with a solution.

Warm regards,
Team Sulekha.
Jan 16, 2020
Updated by prash_vyas
[protected]
Jan 16, 2020
Updated by prash_vyas
other number [protected]
Verified Support
Jan 20, 2020
Sulekha.com Customer Care's response
Dear Customer,

The number which you have shared is showing as protected, we request you to please email us at [protected]@sulekha.com / [protected]@sulekha.com for further assistance.

Warm regards,
Team Sulekha.
Complaint comments 

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I don't want any calls or messages or any emails from your side.
Wrongly created a account i want to delete the account

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