Sulekha.com — Payment Fraud and Not Giving Refund

Sulekha.com — Payment Fraud and Not Giving Refund

M manveer76004

Hi I am daljit singh gill, from Rapid Visa Masters Scf 128, Top Floor, Phase 7, Mohali, Punjab, India 160059 Register No : [protected] Sulekha Agent Name : Mukesh As per above given details I was promised by your sales executive of Sulekha that i can take my refund without any deduction in 30 days and after 30 days with 25% deduction of remaining amount but now i am getting calls from your end that i am not eligible for refund after 30 days but this is not fair . I was promised by your company employee that anytime i can apply for refund and even last week i got call from your company that just drop a mail on this mail id if you need refund One side your sales persons saying you may apply refund any time and on other side Care centre team is denied my refund request In last i need my money refund as soon as possible, otherwise i will take my legal actions and publish this fraud of your company in social media for sure so do not make it complex and give my refund and improve your sales person training Was this information helpful? No (0) Yes (0)
Sulekha.com customer support has been notified about the posted complaint. Verified Support Sep 21, 2020 Sulekha.com Customer Care's response Dear Paramajit Singh, Greeting from Sulekha.com! Thank you for contacting Sulekha! We regret to inform you that, your refund request do not seem to meet our refund terms & policies. As per the refund policy, our company do not process any refund that has been received after 30 days of booking. We request you to review our refund policy available on our website and the same has been specified in the e-order sent to you during the booking too. For quick reference, we would request you to refer - REFUND OF TRANSACTION PAYMENT - SERVICE PROVIDER – section in Terms & Conditions from the below link. http://www.sulekha.com/collateral/terms.aspx However, we would want you to consider this option once more and assure you of our best efforts to resolve your concerns at the earliest. Your feedback is most valuable to us. Please write into [protected]@sulekha.com Thanks & Regards, Team Sulekha.
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