[Resolved] Sulekha.com — recharge still getting off low balance error and no customer care response

Prateiksingh

from Surat, Gujarat

Address:	380004
Website:	www.sulekha.com

I am a service provider on sulekha.com
I think now its time to take legal action as your team is not responding from past five days
I recharged my account worth 1180 rs and not able to use the amount as i am getting error of low balance even after recharging my account for 1180 rs
I created sulekha account and got bonus 1000 in my account and after getting out of free leads i got a link to recharge my sulekha account i went through the link and got packages to recharge with i selected 1000 rs package + taxes so i paid 1180 and still i am getting the error of low balance
Sulekha customer cares are stupid they’re not responding from past 1 week
My contact number and sulekha account is - [protected]

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Mar 20, 2018

Complaint marked as Resolved

Sulekha.com customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2018

Sulekha.com Customer Care's response Dear Sir/Madam,

Thank you for your valuable email.

We are unable to attend to the problem since you have not provided us complete details. Please let us know your registered contact number to take necessary action.

Please write to [protected]@sulekha.net for any queries.

Warm Regards,
Team Sulekha