Sulekha.com — Sulekha.com Passport Service fraud

[email protected]

Jul 7, 2022

Address:

KH No. 87/5, 88/1/2, 1/2/9 & 10, Nihal Vihar, Chander Vihar, Nangloi, Delhi, 110041, India, Nangloi, Delhi - 110041

L service requirement on Sulekha website. I got a call from A R Enterprises and he confirmed to provide service and also SMS from sulekha.com for authenticating A R Enterprises and providing a rating. he asked me to provide a passport soft copy and INR 2000 as a service charge and paid the same. After some time he switched off his phone and am unable to connect with him to get an update.

Details of agent registered on sulekha website:

Company Name: A R Enterprises
Personal Name: Ritesh Pandey
Contact no: 0 [protected], [protected], [protected]
Adress: KH No. 87/5, 88/1/2, 1/2/9 & 10, Nihal Vihar, Chander Vihar, Nangloi, Delhi, 110041, India, Nangloi, Delhi - 110041
email: [protected]@gmail.com

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Sulekha.com customer support has been notified about the posted complaint.

Jul 07, 2022

Updated by [email protected] I enquired about the passport renewal service requirement on Sulekha website dated 06th July 2022. I got a call from A R Enterprises and he confirmed to provide service and also SMS from sulekha.com for authenticating A R Enterprises and providing a rating. he asked me to provide a passport soft copy and INR 2000 as a service charge and paid the same. After some time he switched off his phone and am unable to connect with him to get an update.

Details of agent registered on sulekha website:

Company Name: A R Enterprises
Personal Name: Ritesh Pandey
Contact no: 0 [protected], [protected], [protected]
Adress: KH No. 87/5, 88/1/2, 1/2/9 & 10, Nihal Vihar, Chander Vihar, Nangloi, Delhi, 110041, India, Nangloi, Delhi - 110041
email: [protected]@gmail.com

Jul 18, 2022

Updated by [email protected] Hi team,
I did not hear anything from your side about my complaint. No resolution provided sulekha yet

Verified Support

Jul 19, 2022

Sulekha.com Customer Care's response "Dear Customer,
Greeting from Sulekha.com!
We are extremely sorry to hear about this and even more sorry to disappoint a customer like you. This is certainly not the experience we intend to offer our customers. We will look into your issue right away. Please share your contact details. We will get back to you soon with a solution. You can also get in touch with by writing to us on [protected]@sulekha.com
Warm regards,
Team Sulekha."