Sulekha.com — sulekha no leads and no refunds policy

I had been paid registered memeber of sulekha.com after one complete month no leads were generating and everytime customer care was telling me to hold on for some more time. They were streching to curtain my refund. Now as they were not giving me full refund i settle for the amount they were ready to give me back atleast. Still its been one more month tha i have been taking follow ups regarding my refund they have already reduced the amount giving unacceptable reasons and now still after a month i am not getting refund sulekha is a biggest cheat comapny even customer care people are not answering everytime i am given a new ticket no on calls or email please help me getting the refund earliest
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Sulekha.com customer support has been notified about the posted complaint.
Verified Support
Feb 24, 2020
Sulekha.com Customer Care's response
Dear Madhavi Dave,

Greeting from Sulekha.com!

We are extremely sorry to hear about this and even more sorry to disappoint a customer like you. This is certainly not the experience we intend to offer our customers. We will look into your issue right away. Please share your contact details. We will get back to you soon with a solution.

Warm regards,
Team Sulekha.
Verified Support
Mar 13, 2020
Sulekha.com Customer Care's response
Dear Madhavi Dave,

Greeting from Sulekha.com!

We would like to inform we have already refunded your amount at the end of January. It uses to reflect within 8-10 working days. Please check your bank statement. For future assistance please email us at [protected]@sulekha.com!

Warm regards,
Team Sulekha.
Complaint comments 

Comments

I've posted a review on a company unknowingly.
Please delete the review.

I just want to stop getting any kind of promotional SMS from sulekha.com.
I will call sulekha.com unless and until i need something.

They send me SMS based on what i search on their portal.

I just want to stop receiving SMS from them at the earliest.

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