[Resolved] Sulekha.com — tv

Sai437

from Bengaluru, Karnataka

Address:

Hyderabad, Andhra Pradesh, 500072

Hi,
When i queried about tv repair in sulekha website, then an executive called me and asked my permission to share my contact to sk electronics, immediately after that an executive from sk electronics called me attended the issue, solved it and collected 1200 rupees amount as fees and even not given invoice. Immediately the next day onwards another problem started and when i am trying to contact the same person is phone is switched off from last two weeks.
Now the situation is like i have spent 1200 rupees and not even the tv is repaired completely.

Please do the need full as soon as possible.

Was this information helpful?

No (0)

Yes (0)

Nov 24, 2017

Complaint marked as Resolved

Sulekha.com customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2017

Sulekha.com Customer Care's response We are unable to attend to the problem since you have not provided us complete details. Please let us know your registered contact number to take necessary action.

Warm Regards,
Team Sulekha

Oct 24, 2017

Updated by Sai437 my contact number is [protected]

Oct 24, 2017

Updated by Sai437 My contact number is [protected]
Please do the needful ASAP

Oct 25, 2017

Updated by Sai437 Hi any update?...

Oct 30, 2017

Updated by Sai437 Hi any update ?
It is one week since I have raised this complaint.There is no response.
When response to my complaint is like this then why you people suggested me to go with SK electronics ?

Please do the needful ASAP.

Oct 30, 2017

Updated by Sai437 Hi
At least call me and say whether you people can solve the issue or not?
So I can go with other better options.
I have waited nearly one week after raising the complaint about the issue .

Nov 01, 2017

Updated by Sai437 Hi any Update?
Please call me and say something its one month?

Nov 01, 2017

Updated by Sai437 Hi Team,

After one week of raising complaint, Today I received a mail from you stating that my complaint is accepted and complaint Id is 990311.
By seeing your responses I understood why there is no call support for the complaints.
But what is the resolution you are providing to me?
1) Now the complaint as been generated in how many days or months it will take to solve the issue?
2) Whether my amount 1200 rs will refunded back to me?
3) Any executive from SK electronics will attend the issue and solve the problem?
4) Why are you suggesting this type of technicians to us?

Please provide me with your answers ASAP.

Nov 02, 2017

Updated by Sai437 Hi any update?
When can I except the answers for my questions?
Is anybody responding to my complaints?

Nov 02, 2017

Updated by Sai437 If any problem in calling me from your side.
Please provide me your Contact number I will call you (any way spent 1200 to watch TV only for one hour) I can afford in calling you.