Sulekha.com — Unprofessional behaviour

From last 15 days I am waiting for their resolution. Whenever I call them they tell me to "please disconnect this call and wait for RMZ call from my team". I am listening the same from last 15 days. And everyday 15 to 20 times whenever I call but I never got call from them.
I had writtena review and I wanted to delete that, for that one second job they are taking more than 2 week.
It is very irritating see there unprofessional and an irresponsible behaviour and work culture.
They don't take seriously off any issue.
I am quite being mentally harass everyday.
Its like infinite resolution time when they would never resolve.