Sulekha.com — Unsatisfactory Service from Sulekha - Request for Refund

Address: Chennai

- Date: 13/03/2025
- [protected] (madhubala) / [protected] (customer care agent)
- I am writing to express my disappointment with the leads service I purchased for my interior projects business. Despite paying ₹47, 745 (after discount), I've received inadequate support and results. Our agent, Madhubala, initially promised 50-60 leads per month, but the actual performance has been subpar.
After multiple follow-ups, my profile was registered in the fourth week. As of today (April 21, 2025), I've received only 17 leads, which are not relevant to my business needs. When I contacted customer care, they redirected me to Agent Madhu, citing no further assistance.
I feel misled by Sulekha's marketing claims and the commitments made by Agent Madhu. I urge you to review this matter and provide a suitable solution.
Key Points
1. Purchased leads service for ₹47, 745 (after discount)
2. Agent Madhu promised 50-60 leads/month
3. Delayed profile registration and inadequate leads
4. Customer care unhelpful, redirected to Agent Madhu
5. Feeling misled by Sulekha's marketing claims

-Request a Refund
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