Sulekha.com — very poor services and false commitment

Address:400068

Hi,

I have registered my clinic on sulekha. Before buying the package there were lots of promises but so far it has been very very poor customer service. The sale person mr saroj. Made lots of commitment but now when we have already purchased the package there is no single response. I tried multiple times but there is no resolution to my problem. There are only false lead and my had learned money is getting deducted. Now a days even they are not picking up the phones and customer care are very rude.

Even i am not able to change my profile/area in app.
Was this information helpful?
No (0)
Yes (0)
Sulekha.com customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2019
Sulekha.com Customer Care's response
Dear Manish Khuman,

Greeting from Sulekha!

We are extremely sorry to hear about this and even more sorry to disappoint a customer like you. However, we'd like to learn more about your situation and we want to make things right. So, please give a call or Whatsapp at [protected] or email to [protected]@sulekha.com and we will get back to you promptly. We look forward to hearing from you and earning you back your business.

Warm Regards,
Team Sulekha.
Verified Support
Oct 30, 2019
Sulekha.com Customer Care's response
Dear Manish Khuman,

Greeting from Sulekha!

As requested kindly share your details to address your query at [protected] (Call or Whatsapp) or email at [protected]@sulekha.com

Warm regards,
Team Sulekha.
Verified Support
Nov 01, 2019
Sulekha.com Customer Care's response
Dear Manish Khuman,

Greeting from Sulekha!

As requested kindly share your details to address your query at [protected] (Call or Whatsapp) or email at [protected]@sulekha.com

Warm regards,
Team Sulekha.
Verified Support
Nov 22, 2019
Sulekha.com Customer Care's response
Dear Manish Khuman,

Greeting from Sulekha!

As requested kindly share your details to address your query at [protected] (Call or Whatsapp) or email at [protected]@sulekha.com

Warm regards,
Team Sulekha.
Verified Support
Nov 23, 2019
Sulekha.com Customer Care's response
Dear Manish Khuman,

Greeting from Sulekha!

As requested kindly share your details to address your query at [protected] (Call or Whatsapp) or email at [protected]@sulekha.com

Warm regards,
Team Sulekha.
Verified Support
Nov 24, 2019
Sulekha.com Customer Care's response
Dear Manish Khuman,

Greeting from Sulekha!

As requested kindly share your details to address your query at [protected] (Call or Whatsapp) or email at [protected]@sulekha.com

Warm regards,
Team Sulekha.
Verified Support
Nov 25, 2019
Sulekha.com Customer Care's response
Dear Manish Khuman,

Greeting from Sulekha!

As requested kindly share your details to address your query at [protected] (Call or Whatsapp) or email at [protected]@sulekha.com

Warm regards,
Team Sulekha.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sulekha.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    44%
    Complaints
    1687
    Pending
    742
    Resolved
    551
    Sulekha.com Phone
    +91 44 3021 3000 (Head Office)
    Sulekha.com Address
    # 484 & 485, 4th Floor, Pantheon Plaza, Pantheon Road, Egmore, Chennai, Tamil Nadu, India - 600008
    View all Sulekha.com contact information