Sulekha.com — Without informing my account enable and balance is due

I request to sulekha pause my account for some days. then they pause my account and again they on my account without informing me and after balance is over then call me and said your balance is zero. even there exucutive said we will do 1 top up of 1500 rs but they are not doing. and now they said topup newly. those all process done behind me and without informing me. so i want my money return with topup. they cheat with me.
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Sulekha.com customer support has been notified about the posted complaint.
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"Dear Customer,

Greeting from Sulekha.com!

We are extremely sorry to hear about this and even more sorry to disappoint a customer like you. However, we'd like to learn more about your situation and we want to make things right. So please email us at us.[protected]@sulekha.net and we will get back to you promptly. We look forward to hearing from you.

Warm regards,
Team Sulekha."

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