[Resolved]  Sulekha.com — maid service agency - cheating at chennai

Address:Chennai, Tamil Nadu
Website:sulekha.com

I had placed a request for maid services in sulekha on 24.12.2018.

After registering got a call from a person called priya who brought a maid and after convincing took advance of 2500 as 50 % advance. For the next day not picking up calls.
Her phone no is[protected].
Agency name :real home services.

It is obviously fake as the address looks fake and the form also is fake and copy as in the previous complaints in sulekha i found the same letterhead just now.. The mistake is that i did not confirm or cross check the address and aadhar detaiils before payment. Looks like this is the modus operandi to collect phone numbers from sulekha and call on people and collect money.

I have attached the forms she gave me. I noticed today it is the same as the copied letterheads in some other complaints about sulekha complaints except name is changed on top.

Sulekha has the responsibility to send us the agencies numbers to which they are forwarding our phone numbers. This was not done and i did not receive any sms toof agency numbers. Sulekha has to share the details to see if we can trace the culprits. The security of the customers is at stake as anybody, any criminal can get access to our address and phone number. Sulekha is accountable to release the numbers of the agencies whome they have shared our contact numbers.

People be careful with agencies contacting through sulekha.
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Feb 8, 2019
Complaint marked as Resolved 
Sulekha.com customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2019
Sulekha.com Customer Care's response
Hi,

We are sorry for the inconvenience. Please share your details along with your mobile number to Mail: [protected]@sulekha.com and Also reach us on Toll Free Number[protected] and we will share your details to our Corresponding concerned specialist department.

Team
sulekha
Complaint comments 

Comments

Sulekha was contacted and details are given to your customer support staff. pathetic follow-up. Nobody has given any feedback regarding agencies to which they have given our phone numbers. This is a big cheating racket going on because of Sulekha brand.if Sulekah does not take steps or processes to ensure only verified persons can contact customers, they are going to be in deep trouble with their credibility.

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