[Resolved] Sulekha.com — no refund of money from fraud travel ticket agents

1 Review
 Bahnny19 on Jan 3, 2018
I had contacted rainbow tours and travels for tatkal train tickets on 21st december 2017 and paid them the full amount (Rs 3160) in advance. They failed to get me the tickets but returned only rs 1100 so far. The agent has been giving me excuses for not returning the remaining money since then. The agent (Soma das gupta) is not even answering my calls now. Please look into the matter at the earliest. To prevent consumer harassment, sulekha should verify fraudulent business owners before listing them on the website.
Complaint marked as Resolved Feb 4, 2018

Complaint Status

[Jan 03, 2018] Sulekha.com customer support has been notified about the posted complaint.
Verified Support
Sulekha.com Customer Care's response, Jan 04, 2018
Dear Sir/Madam,

Thank you for your valuable feedback,

We are unable to attend to the problem since you have not provided us complete details. Please let us know your registered contact number to take necessary action.

Please write to yp@sulekha.net for any queries.

Warm Regards,
Team Sulekha
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    +91 44 3021 3000 (Head Office)
    # 484 & 485, 4th Floor, Pantheon Plaza, Pantheon Road, Egmore, Chennai, Tamil Nadu, India - 600008
    Sulekha.com - no refund of money from fraud travel ticket agents