Sulekha.com — payment refund

Address:Narosa

I have active basic package, & than after no one lead reccived than after i have call of customer support thay will reply me our excutive talk with you than after bussiness head come & say this package is not for the given you leads you have upgraded, and i have also upgrade in the week 2 times as per comtiment with bussiness head, than after 2 days he will talk me extra payment i have not given than pakage is not active i have paid to 20th march than after i have talk with customer refund my payment because the my pakage is not active i have call to 25th march than after no one call i have to know for the lockdown issue but automatically active the pakage than i have also talk with customer care & this time all employees are not process to refund my amount all are say with deduction what the discussion in this case sir i have not able with running your company because of your all employees are fraud
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Sulekha.com customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2020
Sulekha.com Customer Care's response
Dear Jitesh Sharma,

Greeting from Sulekha.com!

We are extremely sorry to hear about this and even more sorry to disappoint a customer like you. This is certainly not the experience we intend to offer our customers. We will look into your issue right away. Please share your contact details. We will get back to you soon with a solution. You can also get in touch with by writing to us on [protected]@sulekha.com
Warm regards,
Team Sulekha.
Verified Support
Apr 07, 2020
Sulekha.com Customer Care's response
Dear Jitesh Sharma,

Greeting from Sulekha.com!

As requested, please do share your contact details to address your query.

Warm regards,
Team Sulekha.
Verified Support
Apr 13, 2020
Sulekha.com Customer Care's response
Dear Jitesh Sharma,

Greeting from Sulekha.com!

As requested, please do share your contact details to address your query.

Warm regards,
Team Sulekha.
Verified Support
May 06, 2020
Sulekha.com Customer Care's response
Dear Jitesh Sharma,

Greeting from Sulekha.com!

As requested, please do share your contact details to address your query.

Warm regards,
Team Sulekha.
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