[Resolved] Sun Direct — amount debited but not recharged and reflected in my account

Jeeva1992

from Mumbai, Maharashtra

Address:

Sollinganallur, Chennai, Tamil Nadu

I have recharged my dth through sun direct app rs 200 for add on some extra channels.. Money was debited through google pay and amount not reflected in my account.. I called customer care too but they are not responding well.. And some one said it will take more than 3 hours i don't understand why it's take too much time reflect in our account... I want to get it recharge now else i want my money back...
I attached my proof below.. My registered mobile number is [protected]

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Feb 19, 2020

Complaint marked as Resolved

sun direct should be quicker to reflect recharge

Sun Direct customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2019

Sun Direct Customer Care's response Dear sir,

As per the conversation, customer complaint on balance not credited issue same has been already resolved from our end.

Regards,

Sun direct Team.