Sun Direct Complaints & Reviews

channels are not available on raining, signals are unavailable. Then what bloody dth service is this
even people with digital receiver is getting channel in rain or storm whatever

I am continously trying to recharge my DTH account with toll free no[protected] past three days. in this move I lose my incoming and outgoing calls. I didnot recharge my account till this time. please arrange easiest method.
Now I request you, to recharge my account. particulars are bellow
Sim card no[protected] R

Setup box no C [protected]

Recharge PIN [protected]
Srl no. T[protected]

I wasted a lot of calls trying to contact the toll free number and the customer care. Nobody bothers to answer even if one succeeds in contacting them. The set top box gives out a mild electric shock on the surface. My complaints have fallen on deaf ears. Please do not subscribe to Sun DTH ever!!!

Sun Direct — not installed channels

even after paying the amount, this company has not installed the channels after 8 days.

Hi All,

I too got 'No signal ', some times ' Searching for signal' issue
in my sun direct in Raining times.

After I contacted the customer care, they told me to remove the card, 3 wires related to TV and Set top box. Unbelivable, I got my signal back.
I hope some due to the chip issue or microprocessor issue, it happends, You also try disconnecting wires and smart card and try once.

by
Ramesh.

PLEASE DONT SUBSCRIBE FOR SUN DIRECT THERE INSTALLATION PEOPLE ARE ROWDIES
PLEASE DONT SUBSCRIBE FOR SUN DIRECT THERE INSTALLATION PEOPLE ARE ROWDIES
PLEASE DONT SUBSCRIBE FOR SUN DIRECT THERE INSTALLATION PEOPLE ARE ROWDIES
PLEASE DONT SUBSCRIBE FOR SUN DIRECT THERE INSTALLATION PEOPLE ARE ROWDIES
PLEASE DONT SUBSCRIBE FOR SUN DIRECT THERE INSTALLATION PEOPLE ARE ROWDIES
PLEASE DONT SUBSCRIBE FOR SUN DIRECT THERE INSTALLATION PEOPLE ARE ROWDIES
PLEASE DONT SUBSCRIBE FOR SUN DIRECT THERE INSTALLATION PEOPLE ARE ROWDIES
PLEASE DONT SUBSCRIBE FOR SUN DIRECT THERE INSTALLATION PEOPLE ARE ROWDIES
PLEASE DONT SUBSCRIBE FOR SUN DIRECT THERE INSTALLATION PEOPLE ARE ROWDIES
PLEASE DONT SUBSCRIBE FOR SUN DIRECT THERE INSTALLATION PEOPLE ARE ROWDIES
PLEASE DONT SUBSCRIBE FOR SUN DIRECT THERE INSTALLATION PEOPLE ARE ROWDIES
PLEASE DONT SUBSCRIBE FOR SUN DIRECT THERE INSTALLATION PEOPLE ARE ROWDIES
PLEASE DONT SUBSCRIBE FOR SUN DIRECT THERE INSTALLATION PEOPLE ARE ROWDIES
PLEASE DONT SUBSCRIBE FOR SUN DIRECT THERE INSTALLATION PEOPLE ARE ROWDIES
PLEASE DONT SUBSCRIBE FOR SUN DIRECT THERE INSTALLATION PEOPLE ARE ROWDIES
PLEASE DONT SUBSCRIBE FOR SUN DIRECT THERE INSTALLATION PEOPLE ARE ROWDIES
PLEASE DONT SUBSCRIBE FOR SUN DIRECT THERE INSTALLATION PEOPLE ARE ROWDIES
PLEASE DONT SUBSCRIBE FOR SUN DIRECT THERE INSTALLATION PEOPLE ARE ROWDIES
PLEASE DONT SUBSCRIBE FOR SUN DIRECT THERE INSTALLATION PEOPLE ARE ROWDIES
PLEASE DONT SUBSCRIBE FOR SUN DIRECT THERE INSTALLATION PEOPLE ARE ROWDIES
PLEASE DONT SUBSCRIBE FOR SUN DIRECT THERE INSTALLATION PEOPLE ARE ROWDIES
PLEASE DONT SUBSCRIBE FOR SUN DIRECT THERE INSTALLATION PEOPLE ARE ROWDIES
PLEASE DONT SUBSCRIBE FOR SUN DIRECT THERE INSTALLATION PEOPLE ARE ROWDIES
PLEASE DONT SUBSCRIBE FOR SUN DIRECT THERE INSTALLATION PEOPLE ARE ROWDIES

Sundirect — VERY WORST SERVICE/RESPONSE FROM DISTRIBUTOR AND CUSTOMER CARE

I bought sun durect DTH on 17th Decfrom distributor chennai (Chandra traders, Selaiyur).. it was working for hardly 1 day then it got some problem( set top box not working). then i contacted customer care, they initially try to give some instuctions but they couldn't able to resolve the problem, they directed me to contact the shop i purchsed the settop box. I contacted the shop they initially told that they will send some of their representative to take care of it, but yesterday they said i need to conatct the distributor (M.S. distibutors) or the person who installed the sundirect . But tried to call them with their land line phone[protected] cannot able to reach them, since yesterday, always busy( not picking up the phone). I Believe SUN group is having good reputation with public. I believe these people will spoil it. It is not good to handle the customer like this. it will defently irritate the customer. Please help to resolve my problem asap.

Thanks...

I am continously trying to addon my DTH account with toll free no[protected] past 15 days. in this move I lose my fav sport Channel. I didnot addon my account till this time. please arrange easiest method.
Now I request you, to addon my account. particulars are bellow

iam not get till now subscriber ID, how create User Id and Passward
Sim card no [protected] R

Setup box no C [protected]

Hi Friends,
"HAPPY NEW YEAR" ... I am K . Medeswara Rao From pedanandipadu [p.o] [m.d] in Guntur [district], A.P please forword the details of all sports channels in sun direct and price also i want to install those packages and please send me the details of the customers i will meet for these installations please send me sports packeges...

I have purchased a recharge coupon of Rs.100 and called the sundirect customer care and told them that to activate ten sports channel on my TV on 30th december 2008, but they have not activated till now

I am residing at Gurgaon Sec-4. I ordered sun direct 2 days before, I spent Rs.100/- only to get it activated and now it is arround 36 hours passed but no channel is working, I talked with the Costomer Care and My Dealer at Gurgaon.Even I made full payment but still suffereng from there response. So Don't use Sun Direct. I am going to lodge a case in Consumer Forum it will not started tomorrow.

Abhishek Srivastava

IT IS VERY USEFUL IN ALL PEOPLES

i want to"SUBHAVARTH" CHANNEL IN TELUGU packages and please...

Hi Gents,
Good day!!!

As a member of a service industry, i am telling Just believe me This is the WORST SERVICE i saw in my life. No one can give such a worst and poor service in the world. In the road side tea shop fellow is doing good customer service. .i can not compare with others at all.

SUNDIRECT - WORST IN dth SERVICE
SUNDIRECT - WORST IN dth SERVICE
SUNDIRECT - WORST IN dth SERVICE
SUNDIRECT - WORST IN dth SERVICE
SUNDIRECT - WORST IN dth SERVICE
SUNDIRECT - WORST IN dth SERVICE
SUNDIRECT - WORST IN dth SERVICE
SUNDIRECT - WORST IN dth SERVICE
SUNDIRECT - WORST IN dth SERVICE

If some one decided to buy, please Dont buy Sun Direct. if still you want to buy its you are inviting RESTLESS moments to yuor sweet home.

SOoooooooooooooooooooooooooo much to write it wont be nice..

sun direct tv private ltd — not activated after recharge

hello sir,
your message dated on 30/01/09 time 14:45
top up successfull customer no: 0169534
smart card no: [protected]
pin no : [protected]
customer name : R.DHANA SHEKAR
Till now you have not activated the DTH service. we are waiting for two days for its activation. till now it was not. the telephone line is also busy always, so we couldnt give the complaint. please activate the connection soon...
Thanking you..

I have been trying the customer service no to recharge for RS 100 to get the starcricket channel for the past four days(from 29/01/09).Till now i could not get the line in both toll free as well as the landline number.

Really it is very irritating to me without seeing the cricket channel.

can anyone give me the solution to get the line for those numbers.
Very bad customer service.Always it is busy.then how the customer can activate the account for their required channels.

Provide some suggestions to improve the problem.

ur dth service is worst u r not fit for this service.please suck

this is inform you that my dth is not working since 2 days its showing some mesessage like check ur signale. please check our signal solve our problem as earli as possible dth cod id [protected] r

Sun Direct is worst and fraud service. They do attractive advertisement. But nothing in real. I bought Rs. 130 for recharge coupon from SRP Communication, #6/25, 7th Main Road, N.S. Palaya B.T.M. 2nd Stage, Bangalore 76(Prahanth Sajjan - [protected]) and his friend[protected].

Simply fraud service. No customer care number is available.

I couldn't understand, how they simply cheat and running the business. I need to promote the awareness sun direct cheating business.

Shop Outlets, selling Sun direct recharge coupons have no idea about the SUN DIRECT plans.

Please pass message to your friend and relatives to get the awareness of SUN DIRECT DTH fraud.

- Regards, Raj

Worst customer care I have ever seen in my life...

These people are simply fruad. No customer care number is available.

One of the worst dth service ever seen in my life...they are sucking blood and the set top box is junk one...and the customer care is really pathatic and they say they work round the clock but they only pick the phone b/w 10 to 5 and that too after 5 to 6 tries...to that land line...
I am requesting you never ever opt sundirect...

WORLD'S VERY VERY WORST DTH IS SUN DIRECT. I BOUGHT RECHARGE CARD ON 16TH FEBRAURY. THEN I RECHARGED THE DTH BY CALLING [protected] ON 16TH EVENING.. BUT CHANNELS ARE NOT SEEN UPTO 18TH FEBRAURY. I BOUGHT CARD FOR ONLY 100 RUPEES. BUT THE CALL COSTS WHICH I MADE FOR SUN DIRECT IS MORE THAN 45 RUPEES.

SUN DIRECT DTH SERVICE — SUN DIRECT- WORST CUSTOMER CARE

THE MOST WORST CUSTOMER CARE I HAVE EVER SEEN.
THEY NEVER RESPOND PROPERLY. WE HAVE SPEND SO MUCH
MONEY OVER PHONE CALLS FOR THIS WORST CUSTOMER CARE
BUT THEY NEVER RESPOND IN A GOOD MANNER. THE MOST WORST SERVICE.!!!

The Service provider is very worst, their number is always busy, for recharge we have to try their number for more than 2 hours. They dont have much infrastructure to support. Just because of having political back ground threatern the public.

hi it will be good i[censored] people add the reacharge option using CC or Bank transfer option

Very worst DTH customer service in india.

I sending this 2nd mail to your concern and hope that it is taken note of i.e. Your concerns customer care service is all doll and there is no proper reply from you'll. There is no proper service and accounts being kept. Ur service people only cheat the customers of their recharge amount. The worst thing is that in December 2008 I had my amount of recharge till December 31st 2008, but with all that I had bought Rs.400/- to be recharged in advance so that my TV channels will not be cut off at the end of Dec. but when I had recharged the amount of Rs.400/- the girl who took the amount said that I will have to recharge again by the end of Feb.2009 I had taken Venus Plus for Rs.130/- pm since I have a one year free till May 2009. I want to know what has happened to the balance of my money which I have spent. (130 for 2 months come toRs. 260/- and the balance of Rs. 140/- is gone to someoneelses pocket ) Is that the way SUN DIRECT WORKS or are they ment to cheat the public WHOLE SALE RETAIL.

One more thing is that when we call from outstation other than CHENNAI we wioll have to be sure to spend another Rs.50/- for your telephone bill since u will be kept on hold for no reason known only best known to SUN DIRECT. It is high time u'll start looking into the publics problem and change if not u'll will loose ur customers

reacherge

THE WORST SERVICE PROVIDER WHO DOES NOT CARE FOR CONSUMER OPINION
SET TOP BOX OF WORST QUALITY

very worest dth sun direct

sundirect is very very worst because it's a forgery work.many people un happy with it's condition.

sundirect the worst, they promise channels and remove it, as they like, they dont have standard, they behave like local traditional cable operator, add worst channels in asia, and remove the local south indian channels, the worst.

I DID NOT SAY THAT SUN DTH WAS WORST BUT MY COMMENT IS ABOUT THE ADDON PACKAGE.I CALL MANY TIMES BUT THEY DIDNOT RESPECT ME.THEY DID NOT ASK MY WORDS.
IT IS A VERY VERY VERY VERY VERY VERY VERY VERY VERY WASTE DTH...
by
praveenkumar

Anilkumar from Virar (mumbai) am using Sun Direct Dish connection from Saloni Enterprises, Malad (Phone No.[protected]. It has not working properly.

I first complained for the same on 29th March 2009. Spoke to Mr. Suresh. He told me he would attend to the call on Monday i.e. 30th March, 2009 but for one week there was no response.

I then complained again on 4th April, 2009 and spoke to some operator there. She told me someone would come on the next day i.e. Sunday 5th April. 2009 but till date nobody has come to solve the problem.



Kindly look into the matter on top priority and expedite the same.

anilkumar .p.k
[protected]

best and cost effective dth of market.([protected])

BEST DTH IN MARKET SUN DTH. WE CAN CONTACT FOR DEMO OF SUN DTH ([protected]).
BEST DTH IN MARKET SUN DTH. WE CAN CONTACT FOR DEMO OF SUN DTH ([protected]).

BEST DTH IN MARKET SUN DTH. WE CAN CONTACT FOR DEMO OF SUN DTH ([protected]).

BEST DTH IN MARKET SUN DTH. WE CAN CONTACT FOR DEMO OF SUN DTH ([protected]).

BEST DTH IN MARKET SUN DTH. WE CAN CONTACT FOR DEMO OF SUN DTH ([protected]).

BEST DTH IN MARKET SUN DTH. WE CAN CONTACT FOR DEMO OF SUN DTH ([protected]).

Reumers are always interesting.

Know the Fact with the DEMO. Judge with ur own eyes.

Addesss- SUN DIRECT PVT LTD .ITE HOUSE. NOIDA SECTOR-4

the cheapest in all dth.

they are bloody rowdies charging a high price foa all pay channels

Yes. This is very very poor service for customer care.. Because only one number he gave for customer care...I am trying last 2 hrs but cannot connect the customer care. Very very worst service...What is the procedure of surrender the connection...your view please...

The sun Direct DTH is the worst dth service in tamil nadu... i have called them at 18.04.09... mbut no one picked up my phone... they are useless fellows... what the are doing?.. simply sitting and themselves... i am going to inform all of them in our surrounding just remove that, put in tata sky...once more you are yourselves...

Pls dont buy this Sun Direct DTH. Very very worst perfomance and customer care...

I am trying the sundirect number 39407575 and[protected] and their Tamil Nadu Officers number 43411434 but the number is engaged all the time. When the nodal officer number is ringing, there is no one to pick up. I think when they are in the seat they keep the receiver down and they are leaving the seat they will keep the phone properly.

Very Very Poor service from the Sundirect.

I am trying to call customer care service since 4 days. I am not successful so far. Its worst customer care service. Not only myself getting the problem. For entire my native place getting the same problem.

I had my own complaints and had reported here.
Sun DTH service is the Worst DTH Service.

when we watch cable TV. we notice the word "sun direct" when electricity go on or off. what is that please. informe me and why?

COMPLAINT REGARDING VERY POOR SERVICES OF SUN DIRECT(DTH SERVICES)


I took a Sun Direct connection from SUN DIRECT TV (P) LTD. Distributor office M & S Technologies 183, Anand Complex, Pitampura, New Delhi -110034 on[protected] with 103 free channels. The distributor assured me to give certain 103 channels on the subscription of Rs 999/- on behalf of the Company. But after 1st April 2009 one channel namely COLORS is not coming on my TV. I called on the help line number but It was told that this channel has been a pay channel now and we can not give it with free channels. It means that if the any other channel become a pay channel after some time than I will have also to pay for it.
I have a subscription for 10 months and I must be given all the certain 103 channels as I paid for. I have a contract with SUN DIRECT for 10 months, I don’t care how many channels are connected with this channel in what terms and conditions. If I knew about the very poor services of this SUN DTH Service, I never went for this service. I think I have purchased a tension for my self but not a SUN DTH Service.
It is my humble suggestion to all the customers to think this type of cheating full and careless company policy before to go for this very bad SUN DIRECT service.
My particulars are as follows:-
Smart Card Number R[protected]
Set Top Box Sl. No. P[protected]
Delivery Challan No. DC 449
Mobile: [protected]
HEMENDRA KUMAR
Compalainant

i made my bigest blunder in my life by buying Sundirect...all of my friends have Tatasky..they all recomended Tata, but i bought Sundirect inspite of their warning..am a fool now..and Sundirect proved that..LAST SEVEN DAYS I AM TRYING TO CONTACT SUNDIRECT VIA TELE #S [protected] /39407575..ITS EIHTHER ENGAGED OR ALL LINES IN THIS ROUTE ARE BUSY MESSAGE ..IT TRIED IT FROM LANDLINE AND MOBILE OF 3 DIFERED SERVICE PROVIDERS ..NO GO ..IF THEY CANNOT EVEN RUN A PROPER TELEPHONE SYSTEM, HOW CAN THEY RUN THE ENTIRE CABLE NETWORK..PATHETIC.. I THINK THATS CAIBRE SUN NETWORK HAVE. I AM GOING TO WARN THE ENTIRE WORLD ABOUT THIS

i made my bigest blunder in my life by buying Sundirect...all of my friends have Tatasky..they all recomended Tata, but i bought Sundirect inspite of their warning..am a fool now..and Sundirect proved that..LAST SEVEN DAYS I AM TRYING TO CONTACT SUNDIRECT VIA TELE #S [protected] /39407575..ITS EIHTHER ENGAGED OR ALL LINES IN THIS ROUTE ARE BUSY MESSAGE ..IT TRIED IT FROM LANDLINE AND MOBILE OF 3 DIFERED SERVICE PROVIDERS ..NO GO ..IF THEY CANNOT EVEN RUN A PROPER TELEPHONE SYSTEM, HOW CAN THEY RUN THE ENTIRE CABLE NETWORK..PATHETIC.. I THINK THATS CAIBRE SUN NETWORK HAVE. I AM GOING TO WARN THE ENTIRE WORLD ABOUT THIS

DONT SUBSCRIBE TO SUNDIRECT..WORLDS WORST POSSIBLE CUSTOMER SERVICE FACILITY
DONT SUBSCRIBE TO SUNDIRECT..WORLDS WORST POSSIBLE CUSTOMER SERVICE FACILITY
DONT SUBSCRIBE TO SUNDIRECT..WORLDS WORST POSSIBLE CUSTOMER SERVICE FACILITY
DONT SUBSCRIBE TO SUNDIRECT..WORLDS WORST POSSIBLE CUSTOMER SERVICE FACILITY
DONT SUBSCRIBE TO SUNDIRECT..WORLDS WORST POSSIBLE CUSTOMER SERVICE FACILITY
DONT SUBSCRIBE TO SUNDIRECT..WORLDS WORST POSSIBLE CUSTOMER SERVICE FACILITY
DONT SUBSCRIBE TO SUNDIRECT..WORLDS WORST POSSIBLE CUSTOMER SERVICE FACILITY
DONT SUBSCRIBE TO SUNDIRECT..WORLDS WORST POSSIBLE CUSTOMER SERVICE FACILITY
DONT SUBSCRIBE TO SUNDIRECT..WORLDS WORST POSSIBLE CUSTOMER SERVICE FACILITY
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DONT SUBSCRIBE TO SUNDIRECT..WORLDS WORST POSSIBLE CUSTOMER SERVICE FACILITY
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DONT SUBSCRIBE TO SUNDIRECT..WORLDS WORST POSSIBLE CUSTOMER SERVICE FACILITY
DONT SUBSCRIBE TO SUNDIRECT..WORLDS WORST POSSIBLE CUSTOMER SERVICE FACILITY
DONT SUBSCRIBE TO SUNDIRECT..WORLDS WORST POSSIBLE CUSTOMER SERVICE FACILITY
DONT SUBSCRIBE TO SUNDIRECT..WORLDS WORST POSSIBLE CUSTOMER SERVICE FACILITY
DONT SUBSCRIBE TO SUNDIRECT..WORLDS WORST POSSIBLE CUSTOMER SERVICE FACILITY
DONT SUBSCRIBE TO SUNDIRECT..WORLDS WORST POSSIBLE CUSTOMER SERVICE FACILITY
DONT SUBSCRIBE TO SUNDIRECT..WORLDS WORST POSSIBLE CUSTOMER SERVICE FACILITY
DONT SUBSCRIBE TO SUNDIRECT..WORLDS WORST POSSIBLE CUSTOMER SERVICE FACILITY
DONT SUBSCRIBE TO SUNDIRECT..WORLDS WORST POSSIBLE CUSTOMER SERVICE FACILITY
DONT SUBSCRIBE TO SUNDIRECT..WORLDS WORST POSSIBLE CUSTOMER SERVICE FACILITY
DONT SUBSCRIBE TO SUNDIRECT..WORLDS WORST POSSIBLE CUSTOMER SERVICE FACILITY
DONT SUBSCRIBE TO SUNDIRECT..WORLDS WORST POSSIBLE CUSTOMER SERVICE FACILITY
DONT SUBSCRIBE TO SUNDIRECT..WORLDS WORST POSSIBLE CUSTOMER SERVICE FACILITY
DONT SUBSCRIBE TO SUNDIRECT..WORLDS WORST POSSIBLE CUSTOMER SERVICE FACILITY
DONT SUBSCRIBE TO SUNDIRECT..WORLDS WORST POSSIBLE CUSTOMER SERVICE FACILITY
DONT SUBSCRIBE TO SUNDIRECT..WORLDS WORST POSSIBLE CUSTOMER SERVICE FACILITY
DONT SUBSCRIBE TO SUNDIRECT..WORLDS WORST POSSIBLE CUSTOMER SERVICE FACILITY
DONT SUBSCRIBE TO SUNDIRECT..WORLDS WORST POSSIBLE CUSTOMER SERVICE FACILITY
DONT SUBSCRIBE TO SUNDIRECT..WORLDS WORST POSSIBLE CUSTOMER SERVICE FACILITY
DONT SUBSCRIBE TO SUNDIRECT..WORLDS WORST POSSIBLE CUSTOMER SERVICE FACILITY

hai i have recharged my account on 3rd of april but its been more than 25days and the activation is not done there has been a very poor responce from the customer care the have been saying that they would do it in 1/2an hour its been a daily stress i have recharged for three months recharge pack i would like to know a proper answer for it

Like other brothers Ihave also get installed SUN DIRECT ANTENA with card no[protected] R in my house at ZIRECPUR in Punjab state in the month of Feb, 2009 Now I relising that it was my foolishness to contact dealers of such company and have requested to get this antena removed from the roof of my house even without any refund just to be free from tenson
with thanks& regard to SUN DIRECT TV[P]LTD8

I am continously trying to addon my DTH account with toll free no[protected] past 15 days. in this move I lose my fav sport Channel. I didnot addon my account till this time. please arrange easiest method.
Now I request you, to addon my account. particulars are bellow




Setup box no R [protected]

I am continously trying to addon my DTH account with toll free no[protected] past 15 days. in this move I lose my fav sport Channel. I didnot addon my account till this time. please arrange easiest method.
Now I request you, to addon my account. particulars are bellow

My Mobile no : [protected]

By Rakesh

i want dubai customer care no

Sir, I am a sun direct tv customer. My Smart Card ID is [protected]. I am already recharged my monthly subscription upto Jul 2009 and Pay channels upto June 2009. Today the 06th May 09 I am not geeting any of your pay channels and am trying your telephone for last one hour and it is telling that all lines are busy what is this ? Is it your servce. Please reply me immdiately.

I am using your SUN DTH for the past one year (My Smart card
number-[protected]R/
Set top box number -C[protected]) & have recharged the same before my
expiry date.

I am not receiving any paid channels from 04th May
2009, the same was reported to call center vide complaint numbers
0010 2332 on[protected],[protected] on[protected] & [protected] on
[protected].
I received an answer that due to some technical fault the service will
be resumed
shortly, but still for the past three days i don't receive any channels.
I do not get proper response either from call center number 044
39407575 or even from your office number[protected].
I

A WORSTEST DTH SERVICE I EVER SEEN IS SUN DIRECT AND THE CUSTOMER CARE NO IS SIMPLY BOGUS.

THE WORST EVER SERVICE OF SUN TV SUN DIRECT NO WONDER THEY BECOME BILLIONAIRES BY CHEATING THE PUBLIC!

This Sun Driect Have the ever dirty and illitarate people to give the service. I had called up the Dealer And has to wait for 5 days to get the thing done. The engineer came to my place and said he requires 150 Rs as he came driving the bike to myplace. Can any of the officials tell where is the forum which tell what kind of charges for which problems. This is really rediculous to see that the this dirty service provider is not banned for giving the service. I will suerly longe a complaint with the consumer fourm and wil see what happens if I don't accurate details of the payment of Rs 150 whish i gave to the engineer for just rotating the Anteena Head

PLEASE DONT SUBSCRIBE FOR SUN DIRECT THERE INSTALLATION PEOPLE ARE ROWDIES








very bad

SunDirect is fast losing the initial impression they had made. With more sincere competirors they are sure to find survival more difficult.

Their service is far from satisfactory. When customer complaints seem to be falling on deaf ears, what is the use of complaining at all. It only serves the purpose of venting one's frustration out..

Sir, When I Recharged Sundirect subscription on 3rd May, Unfortunately it has been recharged to another customer. I have compliant to customer care 3 times (Ref No:[protected] on last dated 11/5/09), but till it not rectified and not responce from their side. My VC No:[protected]. Please do your best.

It is a simple request . Please remove the toll free number and the kerala customer care no from your brochure. Because both are useless. Please arrange some other number for kerala.

sir mai ek cable opreter hoon aur ek dusre cable opreter ne ek sun dth ka set up box cable par chala rakha hai jiska v.c. no. hai CEFEMNQNRSQ

Hi..m from ahmedabad...i want suggest all customers tht pls dont buy sun direct..at any cost if it is given in free amt...it's customer care is bad among others...i spend more than 90 rupees in making call for recharging my sun direct account...no any proper response frm any of the person...sun direct is d worst among all d dth...so be carefull before buying it.

I am expereincing lukeworm attitude of SUNDTH towards theorir customer's complaints. I bought SUNDTH in Jan 2009[ Number: [protected]]for one year with six months subscription to Star Cricket. Abruptly Star Cricket was stopped in the third week of May 2009 and inspite of my three reminders sosfar, Star Cricket is still to be enabled. I have contacted the nodal officer also thro mail. I contacted customer care thro net and phone. All are no avail. It is indeed very poor service after sales and i look forward to remedy this problem. i am thinking of approaching the consumer forum.

POooooooooooooooooooooooooor Customer care, would never advice to buy sun tv.

it is a not good decision incresing the monthly rental,

please dnt subscribe to sun direct, dnt b foolish

WORST CUSTOMER CARE
Don't Buy this, if they opt for free.

The customer login page does not work, i ve tried for many times for the week and also tried customer dont care - number; and really they put you on the IVRS of their PROMO. for 30 min and the line gets disconnected, people beware of SUN DIRECT.

I hope this is the worst dth service... please every one tell all ur friends not to subscribe it... We are not able to access any channels from this.. waiting time when we call to the call center is around 40 minutes... though u r not going to have the service

We have purchased sun direct before 6 months & after 4 months connection is not working, now it's more then 2months they are not responding for repair, we have complained many times in customer care & distributor also but they are unable to resolve the problem.

if we asked to distributor for repair then he says the sun direct company is responsible for that & if i asked in company customer care they asked - distributor is responsible for that.

SUN DIRECT IS VERY BAD IN TERMS OF CUSTOMER SERVICE.

Regards
Prateek Agarwal
D-90, Dayal Bagh Colony,
Faridabad
[protected]

Your service is Very Very Very Bad. See my feelings, I can not express by words. my service provider is from Karunagappally, Kollam, Kerala. I have charged Rs. 200/- for Set max for seeing IPL. However, after 1 month they are saying no balance when I ask a Topup for star cricket. So pls, avoid to give the service this kind of frauds. And the service which they are providing is HELL. Really It is very big loss for me by choosing Sun Direct. Plz do not subscribe this type of cheating service.

I have purchased Sun Direct DTH on 03.06.09. They said the services would be activated from 04.06.09. As usual it didn't happen. Late night on 04th, connection got activated. But only Sun shine pack activated where as I have paid for Tamil pack, Mercury (Star movies, HBO & Sony pix) & Star sports, ESPN, Star cricket pack. I logged online for checking for the details & shocked that the owner of the smart card was not me. I called Customer care (one of the worst ever I have seen in my lifetime) & got the reply that you have to deal with distributor / dealer. Very very pathetic. I had called dealer & fired him. He said that he will issue a new smart card as there was some data entry issues. Next date till I called them at 10am, nobody was bothered to call me for new card issue. I got a reply from dealer that he's not having manpower to issue & will issue the next day. I replied, you pay me back whatever I have paid. He said OK, we will have to less installation charges. I told I will not pay even single penny, Please take back all your equpiments. Then he conviced to send a person & I got the card replaced. After which I got all the channels for what I have paid. Since I don't want to waste the same during my recharge, I thought I will subscribe online & visited online. I was not able to login at all & it replied Invalid Login. I called Customer care who replied the same like a baby, contact dealer. NEVER EVEN THING OF GOING FOR SUN DIRECT DTH & AM PLANNING TO RETURN. Can somebody suggest me some good DTH.

it is horrible to deal with them.There is no support at all.I have recharged my account today and I requested for activation.Then they told me that the activation will be done within 1/2 an hour but this has not done yet.I called them up(numbers I have called[protected], [protected]) but the line shows always busy... what a horrible custemer support...
Very bad bad bad bad...


by

Binu Joseph.
Bangalore

Sun direct has to improve a lot in their customer care, as the number of dissatisfied customers are increasing day by day.
I am a disatisfied customer whos fed up with sun's customer care and im gonna cancel my connection.


I wonder why they advertise a customer care no: 39407575... Either it will be busy or no one wil pick up this number.. pity on u...

Today I came to know that Sun Direct is cheating people. One guy recharges for half the amount and says I can recharge with the rest amount as and when I require as it is in my account. In fact is was the first person to buy Sun Direct in my village way back when they launched the service last year. It was a good experience but now I stay in Bangalore take the same DTH connection and am cheated. I don't know whether Mr. Maran will read this or not but one this is for sure - "SUN DIRECT IS CHEATING PEOPLE AND THE STAFF DON'T KNOW WHAT THEY ARE DOING". I FEEL THEY ARE TRAINED TO TALK LIKE ROGUES, GIVE WRONG INFROMATION AND EMPTY THE POCKETS OF CUSTOMERS". Please don't buy SUN DIRECT.

Hey friends,
Thanks for all ur comments pa.We were in a plan to buy Sun Direct DTH.Thank God, we didn't buy...

SUN DTH — Beware - Cheating - No value for money

I have taken this connection last month. My smart card no. [protected]R.
First of all - a very irritating advertisement - misleading many people. Just taking huge money in the name of 139 channels out of which 75% are crap something like DD pack which constitutes most of them. They charge you further for each channel you select. ultimately all its economical mode is lost.
My basic pack was telugu i.e. i am supposed to get all telugu channels, but again zee telugu is missing

The distributor took 4 days for installation since he is busy and distributor of other area is not permitted to install in my area. - lodged a complaint - no action - have to keep track of your complaint numbers or else you may be fooled. The technical man is too busy to explain the usage of the system. he dint give me a receipt, no explanation of system, no booklet given

I took a recharge coupun for star cricket. I have put a request for using it only for one month. But it seems we have to keep a track of completion of one month or else it would continue for the next month. I called 5 days before 1 month completion date, they said i have to call 24 hrs prior. however i called a day after the completion date of one month. All this was not told at the time of recharge.
When i contacted the customer care, surpisingly they said if i want they can deactivate the channel, but money will be charged for the next month as well and literally they did it immediatly.

As a sufferer of their service, i request all of you to plz ignore SUN DTH from the list of options while you are purchasing DTH. You will feel cheated for the service you get everyday. I would make every possible step to damage their business, since they dont value our money

i need 2 add espn to my smartcard plz sand me the detail 4 my mail wait4 u a reply

Our home has a sun dth service but some chenels lock when we open the lock, we look at the T.V to fill Pin Code But I don't know, Why we open this lock plz explain

sun direct is very very bad frod ddh in the world. (plese read tamil) sun direct oru kanapundai services, people not boying it plese forowed to your frients

i have bought 1 month recharge 12.9.09 through net i gave all information on the computer is O.K. But the TV is not receiving the channels take immediate action.I have spend more than 50 Rs.

Sundirect DTH is a real cheating organisation which never bother for the customer service from root level staff to chief of the technical pyramid. I purchased/subscribed for fresh connection and starting from installation I faced tremendous obstacles on the way. After repeated complaints through their landline they started progressing and then also I couldn't get my dish connected. I became MAD by the No signal' display. I rang up to all the higher authorities like Mr. Murthi Rao, Mr. Vijaya kumar. Even I visited the Sun direct HQ located at Kottivakkam. I spent 3 to 4 days to get my dish activated. Finally I gave up and changed my dish to Reliance Big TV. What a great Cheating organisation.

They charged 2, 400/ rupees for this DTH. I couldn't get their service for even one rupee. I nver expected such a poor service from such a magnificient organisation. So don, t opt for Sundirect.They are white collar robbers, They are thief. Don, t go for Sun direct.

I got the SUN DTH three months back from the Pimpri dealer, from the day one i am getting the signal problem, the response from SUN DTH dealears is the wrost. Even after repeated compilant techenician are not repearinf ir properely, Now for every techincian visit he asking for service charges of Rs 150. This is the worst service i ever faced in my life.

we recharged for the amount of rs 500 . but still we din get the connection still. v hav called to that toll free and other land line number more than 20 times. NO RESPONSE. money is getting wasted thats al. still no CONNECTION

The signals from SUN DTH was very poor and i had to waste a lot of energy, time, pain to register the complaint (the call centre executives behaviour was like that). Despite registering the complaint no one has turned up for more than a week to correct the set top box. The distributors are still worst particularly Radiant Associates

One of the worst dth service ever seen in my life...they are sucking blood and the set top box is junk one...and the customer care is really pathetic...i had recharged on 4/7/2009 and got disconnected after 2 months.worst customer care, bladdy dealers Sohith enterprises in Vijayawada no support, even they dont respond properly.they don't respond to the complaints..

I am the Sales Manager of SUN dth, I tink You people are all Culprits and without using our service you are making its image down in market.I will file case over you .We are providing the best Dth service.Although I use Tata Sky, but it gets recharge just in few minutes.But Sun Dth ismore advanced, it should get recharged in few seconds.I think all you are fools, blaming our Prestigious company.

Sub.: “Quality of your service is as worst as ever in the earth”
“Show – cause notice” - Reg

I am one of your customers with smart card ID: r[protected]

On Sunday 4-10-09 I bought recharge card for Rs.110/- from a dealer located at Ambatture with scratch pin number:[protected] and card Sr. No.: T[protected].

On the same day, I called the toll free help line and informed them all the details for passing the credit to my subscription account. Till date I am yet to get activation of my receiver.

The ticket No.: [protected] for the complaints lodged on 4th Oct 09, with the response with in 24hours it will be resolved.

The ticket No.: [protected] for the complaints lodged on 5th Oct 09, with the response with in 24hours it will be resolved.

The ticket No.: [protected] for the complaints lodged on 7th Oct 09, with the response with in 24hours it will be resolved.

Now, I propose to fire the receiver set in the public place with the information that the products bought by me has no use and the company sun direct has not worth in extending service to the customers, on Monday 12th Oct 2009, if I do not get the activation with in closure of this working day/ working hours.

You are requested to show-cause as to why I should not execute my proposal well in advance before execution of the proposal.



P.Jagadeesan

My set top box is not working. I call on custemer care but they told me to contact dealer.
i contact dealer but he is not responding last 5 days. what can i do

am not geting malayalam chanel

very worst sundirect service we not get any recharge card/topup cards, And also we recharge through atm/debit card through internet i.e.not functioning. SO DONT INSTALL NEW SUNDIRECT VERY WORST RESPONSE FROM THE CUSTOMER CARE, IF CONTACT CUSTOMER EAST ZONE, THEY RESPONSE SORY WE ARE HELP LESS KINDLY CONTACT YOUR AREA DISTRIBUTOR OR YOUR ZONE CUSTOMER CARE

Sun Direct DTH — very worst customer care service

I have used in sundirect in my home. morning i got the service. then its not working then i checked the status of my bill. today is the last day. then i will recharge my account through phone. i checked the recharge status and its updated. but till now its not working. i tried to contact customer care last 4 hours till now i am not able to reach them.

Sun Direct DTH is the worst service giving channel and no one in the custonmer cell is giving proper answer I have wasted my money in getting the connection and also making complaints since 4th October 2009 and contacting them over phone daily spening nearly 20 rs

i have re charged 100 RS but they dint activated yet

sm card no.r [protected]
name : dinesh bhai
activated card no:[protected]
pls consider my oblication

I am form H.P. Baddi my connection is not working since last few week i complain many time i got the answer that wait for 48 WORKING HOURS . I wait for but no response.many time tried to talk to the senior executive they hold me for some time[protected]-------and no response. One of the worst dth service ever seen in my life...they are sucking blood and the set top box is junk one...and the customer care is really pathatic and they say they work round the clock but they only pick the phone b/w and start the record[protected]please tell your card no, what is your address, what is the problem and then hold.
I am requesting you never ever opt sundirect..

I want 6 months or for a long period subscription for my DTH.
As i hv recharged the package in this month with Rs. 364, but i hve got the subscription for one month only, so plz tell me hw can i extend the validity for a long period
thanx

I want 6 months or for a long period subscription for my DTH.
As i hv recharged the package in this month with Rs. 364, but i hve got the subscription for one month only, so plz tell me hw can i extend the validity for a long period
thanx

One of the worst dth service ever seen in my life...they are sucking blood and the set top box in smoking one...and the customer care is no respones