[Resolved] Sun Direct — cheating me by cutting 1 month of my subscription | |||
My smart card number is [protected]. Mob no: is[protected]. I done 12month package on 12th nov 2018. Now it is told expired at 11month. I asked for reason to customer care and they are telling expired due to change in tarrif. How can they change my plan? I had done it for 12 month and they are cheating me by cutting in 11 months. This is a clear cheating by telling 12months package. I am going to file case in consumer court. I have all evidence for this. Please contact me or solve my problem. Was this information helpful? | |||
Nov 17, 2019 Complaint marked as Resolved Sun Direct customer support has been notified about the posted complaint. Verified Support Oct 11, 2019 Sun Direct Customer Care's response Dear sir, As per the conversation, we regret to inform you that extension of validity is not possible at our end.Also we would like to inform that the plan migration is done in your account based on the directive that we received from TRAI. Regards Sun direct Customer care | |||
 2 Comments | |||
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Smart card no [protected]..My Sun direct account is valid till December but not able to view sun nxt..Getting the msg that my sun direct account is expired..Sent many mails, called their customer care and also posted msg in sun nxt twitter page but the problem is not resolved..Very Disappointed with sun direct
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