[Resolved]  Sun Direct — dish tv not working, not responding anyone to give complaint on this

Address:Hyderabad, Andhra Pradesh, 500055

My sim card number :[protected], Signal problem and dish tv not working from last 2 days due to last day very very small 1hour rain, customer care numbers [protected], [protected], [protected] and telangana number [protected], no one is responding, after entering the sim card number automatically the call has disconnecting, worst customer support services from sundirect, i have never seen these kind of customer support for any other products, due to very small rains, signal problem is raising, from last 2 days no signal is there due 1 hour small rain in last day. This is very very bad services from sundirect, and we are living in Hyderabad city central, not in villages to raise the signal problem.No one is responding when i am trying to report, all customer care centers for asking our sim number and disconnecting the call automatically, i send a mail to customer care no response, i send a message in live chat, no one is responding, such a worst support from sundirect team.
Was this information helpful?
No (0)
Yes (0)
Sep 5, 2018
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Aug 04, 2018
Sun Direct Customer Care's response
Dear sir,

Customer faced set top box related issue technician visited customer premises now problem resolved

Regards sun direct
customer care
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sun Direct
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    2481
    Pending
    0
    Resolved
    1461
    Sun Direct Phone
    +91 76 0101 2345 [Customer care]
    Sun Direct Address
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
    View all Sun Direct contact information