I am calling to the custormer care for last five days but still no body attended it. I shifted my house near to my previous house on saturday. Saturday morning called to customer care and register an entry there. The complaint number is SR#1-[protected]. On saturday itself i got a message with servie engineer details as below
Name : Naveen
Mobile : [protected].
I called him and he told that he will come by evening. Called him many times in the evening but no use, he didn't pick phone.
Next day on Sunday i got call from landline and said someone will come today itself. We followed many times and requested to come and they said yes.. but the same result.
Monday also same result.. nobody attended..
Tuesday also i made call to customer care and descripted by problems but no body attended yesterday too..
This is total lose for us in these days.. Is this the service given by number one service provider ??
Is there any one who take resposibility for these things?? we are frestrated with your service...
Will you give these days added servies to us??
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Aug 14, 2020
Complaint marked as Resolved
Sun Direct customer support has been notified about the posted complaint.
May 09, 2014
Updated by bijoybhaskar yesterday i got call from chennai office of sundirect and he metioned that he will check it and will send someone by evening. Yesterday also didn't get any other call and nobody attended it. Now it is almost one week this is pending. I have recharged for Pepsi IPL and world cup. I am lost now many matches and many days o[censored]sage. Really it is the worst service i ever come across.
May 13, 2014
Updated by bijoybhaskar Atlast after one week and two days one technician came to attend my problem and got connection.
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