[Resolved]  Sun Direct — new dish connection

Address:Bangalore, Karnataka, 560066

I had ordered online and paid online for the new connection since the portal said same day connection but than, nearby dealer called and claimed that he does not have stock since ordered online and only they will give same day if ordered through them, and need to wait for two to three days. Even the Engineer delayed the installation in-spite of waiting for 3 days.So since I did not get the connection on the expected dates I need cancellation and refund of the money and also take disciplinary action against the dealer nearby (M/s. Manaswini Enterprises, chandrashekar who said that only ordered through them would get the same day connection)and also Sundirect portal where they have updated wrongly.

My application number is : [protected]
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Jul 16, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Jun 15, 2019
Sun Direct Customer Care's response
Dear sir

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards Sun direct
Customer care
Complaint comments 

Comments

My recharge was for Kannada DPO 2 (259RS) but it subscribed for odia dpo a1 pack so please change and give me ... Smart card Num: [protected]
Sir, mu subscriber ID is [protected] and present RMN is [protected]. Please change my RMN to No. [protected]
AJI Remakaran's reply, Jun 10, 2019
Sir, mu subscriber ID is 41173040969 and present RMN is 8630757117. Please change my RMN to No. 9447736556

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