[Resolved] Sun Direct — no response from customer services

1 Review
MIG 6090, TNHB, AYYAPAKKAM, Poonamallee, Tamilnadu, India
 Ravikumar Balasubramani on Mar 30, 2019
I have made a topup in my balance so that i can activate new plan, but i could not do it. From today morning 8 am to 8 pm i try to contact the customer care but line has been continuously diconnected including miss call alert, toll free and nodal officer. Think that utter failure in customer service. But i have received so many reminders from sundirect to recharge but there is no customer services.

Better door dharsan shall start dish tv we can join them,
Complaint marked as Resolved May 7, 2019

Complaint Status

[Mar 31, 2019] Sun Direct customer support has been notified about the posted complaint.
Verified Support
Sun Direct Customer Care's response, Apr 02, 2019
Dear sir

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards Sun direct
Customer care
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    +91 76 0101 2345 [Customer care]
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
    Sun Direct - no response from customer services