[Resolved]  Sun Direct — not able to access of sun nxt app

Address:4/ 83 pukkulam po, udumalpet tk, tirupur dt, 642154

I am user of sun dth ([protected]) for the past 7 years and also I am using sun NXT app from it's introduction because it's included plan on one year sun dth subscription. But after changing the dth scheme by train . I am not able to access sun NXT app through I am recharged for a one year subscription. I am complaint this issue to sun network for the past one and half month. Lot of mail and phone calls are getting from those people. But still my complaint is not cleared and I am not able to use that app. Pls clear that issue as soon as possible.
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Aug 3, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2019
Sun Direct Customer Care's response
Dear sir

As per conversation we had, the customer query has been clarified.

Regards Sun direct
Customer care
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