Sun Direct — payment not credit

Address:

Bangalore, Karnataka

Dear sir I was today morning (10/04/15) throw your site I was recharge my SUNDIRECT account my smart card number is [protected] amount is 330 rupees, axis bank net banking the amount is debit in my account but it's not credit on sun direct account plz kindly clear the problem. We would like to acknowledge that we have received your request and a ticket has been created with Ticket ID - 196382. A support representative will be reviewing your request and will send you a personal response.(usually within 24 hours). Cyber Receipt Date:14/04/2015 11:38 AM ___________________________________________________________________________ Transaction Details ___________________________________________________________________________ Account Number : [protected] Transaction Date : 10/04/2015 Transaction Amount : (INR)330.00 Transaction Type : DR Transaction Description : INB/[protected]/CITRUS PAYMENT SOLUTION/