Sun Direct — Poor stability & customer service - cheating the customers

Address:	Bangalore, Karnataka, 560068
Website:	Sun direct

I have activated Sony Six HD channel for IPL. Everynight after 7-8pm, this channel gets blocked and works properly during the day time. I have made multiple calls to Sun direct and their response was pathetic. Finally when they responded, they said that this needs engineer visit and I need to pay 150 Rupees for their Engineer's visit. Why would I pay 150 Rupees for this when the channel cost is 45 Rupees?
When I asked for this, their response was pathetic and was keep on saying that their engineer needs to visit in order for rectification. Finally when I asked to escalate this case to their internal authority, they have promised to do it, but it never happened. Today I got a message from them that the problem has been resolved. This is a pure cheating concept which has happened continuously to me. I dont know how they could come to such sort of conclusion.

Since they know that the consumers will not go to court, they are playing with us. Worst Service.

Complaint Numbers:
1) 1-[protected]
2) 1-[protected]