[Resolved] Sun Direct — recharge done _ activation not happening

8 Reviews
Bangalore North, Karnataka, India
 nishamars on Feb 27, 2019
Hi i have done the recharge to my smart card number with 500/- and my monthly subscription amount is 460/-. Since morning i have been trying to contact sundirect customer care and the lines all busy. Is it that no one is available since morning to attend the call or ur customer care is shut down permanently.. Hope u understand my frustration.

Worst service of line not getting connected.

Good way to steal money
Complaint marked as Resolved Apr 4, 2019

Complaint Status

[Feb 27, 2019] Sun Direct customer support has been notified about the posted complaint.
Verified Support
Sun Direct Customer Care's response, Mar 03, 2019
Dear sir

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards Sun direct
Customer care
Complaint comments  7 Comments     Updated: Share0Tweet0


I am M NARASIMHA NAIK my sun direct CDSN No: [protected] and register mobile no: [protected]. I am recharged 3 months Telugu economy pack and paid Rs. 507/- on 24/01/2018. The pack expiry date is 18/04/2019. Today i. e., 21/02/2019 suddenly you have stopped GEMINI, MAA & ZEE TV packs. Hence, please restore the same or I am complaint the TRAI
I have validity. But my dth is not telecast any chanals since to day morning.sun direct phone no not working, they are not respond.
I want to change my name and address in sundirect.
My sundirect no is [protected]


Manoj kumar K


Poolambadi post
Veppanthattai Taluk
Perambalur District-621110

What are the steps to be followed to change the name and address, kindly do needful
Smart card no:[protected]
Mob no:[protected]

Paid amount for activation.but still not activated . Worst service and need solution for the issue
My sundirect smartcard number is [protected]
i need to change my number from [protected] to [protected]
please do the above as mentioned
I recharged with rs 272 but. My screen is displaying please check your antenna connection.. It is being 1 week so irresponsible from direct after the bill being paid.worst experience. And I talk with one of the customer and they raised the complaint but no response.. Worst.

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    Sun Direct - recharge done _ activation not happening