[Resolved] Sun Direct — recharge done _ activation not happening

nishamars

from Bengaluru, Karnataka

Address:

560016

Hi i have done the recharge to my smart card number with 500/- and my monthly subscription amount is 460/-. Since morning i have been trying to contact sundirect customer care and the lines all busy. Is it that no one is available since morning to attend the call or ur customer care is shut down permanently.. Hope u understand my frustration.

Worst service of line not getting connected.

Good way to steal money

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Apr 4, 2019

Complaint marked as Resolved

Sun Direct customer support has been notified about the posted complaint.

Verified Support

Mar 03, 2019

Sun Direct Customer Care's response Dear sir

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards Sun direct
Customer care

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Comments

NarasimhaNaik Malavathu

from Bhimavaram, Andhra Pradesh

I am M NARASIMHA NAIK my sun direct CDSN No: [protected] and register mobile no: [protected]. I am recharged 3 months Telugu economy pack and paid Rs. 507/- on 24/01/2018. The pack expiry date is 18/04/2019. Today i. e., 21/02/2019 suddenly you have stopped GEMINI, MAA & ZEE TV packs. Hence, please restore the same or I am complaint the TRAI

Laxman Gade

from Khammam, Telangana

I have validity. But my dth is not telecast any chanals since to day morning.sun direct phone no not working, they are not respond.

[email protected]

from Mayiladuthurai, Tamil Nadu

I want to change my name and address in sundirect.
My sundirect no is [protected]

Name:

Manoj kumar K

Address:

Arasadikadu
Poolambadi post
Veppanthattai Taluk
Perambalur District-621110

What are the steps to be followed to change the name and address, kindly do needful

[email protected]

from Chennai, Tamil Nadu

Smart card no:[protected]
Mob no:[protected]

Paid amount for activation.but still not activated . Worst service and need solution for the issue

Alen M A

from Thiruvananthapuram, Kerala

Anson.m.s
Kunnakulam

veer venkatesh

from Chennai, Tamil Nadu

My sundirect smartcard number is [protected]
i need to change my number from [protected] to [protected]
please do the above as mentioned
thankyou

manan sachdeva

from Hyderabad, Telangana

I recharged with rs 272 but. My screen is displaying please check your antenna connection.. It is being 1 week so irresponsible from direct after the bill being paid.worst experience. And I talk with one of the customer and they raised the complaint but no response.. Worst.

Arati Doddmani

I recharged stargold channel.but the channel is not coming..I called to customer care they are saying setup box problem.but I already recharged so pls resolve this problem.the smartcard linked mobile num is ..[protected]