[Resolved] Sun Direct — recharge done is not reflecting

Pradeep Seshan

from Puducherry, Puducherry

Address:

603002

I have done recharge on dec 13 for rs.248 using sundirect website and google pay.

Money got transferred successfully from my account. But it is not reflecting in my sundirect account. (Mob [protected]).

I felt like cheated. Sundirect officials are saying like we have n't received any money.

Attached my payment screen shot.

+1 photos

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Jan 16, 2020

Complaint marked as Resolved

Sun Direct customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2019

Sun Direct Customer Care's response Dear sir,

As per conversation customer complaint against balance not credit issue same has been clarified from our end

Regards,
Sun Direct Team.