[Resolved] Sun Direct — recharge still not done

Chandira

Address:	No 6 Rajiv Gandhi nagar, 605001
Website:	Sun direct

Dear sir/madame :
My name chandrasegar, on April 8 i reachage my sun direct account for six months for my parents and I also need only Tamil channels ... I tried But I cannot so here by I send my smart card no [protected], and my reacharge my account rupees 2069, but At same time I tried for one month that is rupees 199 and that was immediately done, but still the recharge has not done for the big amount and also it was debited in my SBI account .
Please do the needful things
Thank you
Chandrasegar

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May 30, 2019

Complaint marked as Resolved

Sun Direct customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2019

Sun Direct Customer Care's response Dear Madam

We tried contacting you in the number mentioned in your account but we could not reach you.
Please mention your alternate contact number in which we can reach you and serve you better.

Regards Sun direct
Customer care