Sun Direct — Refund not credited till 1 month

Deepak0077a

Address:

Chennai

Smartcard no : [protected]
Arjun

I recharged in sundirect website for 1000 rupees on 18 august 2020. Transaction successful but recharge failed (I seen in window screen after recharge).
I made a amazon pay wallet payment in sundirect website.
More than 1 month going to over. But still not refunded given by sundirect to my amazon pay.

Sundirect is cheating my 1000 rupees by saying that they didn't have that amount.
But in my side, transaction is successful.
Transaction id: [protected]
Sundirect transaction reference:
22089329

How much you take to refund my money??? 1 month over

Refund my money back

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Sun Direct customer support has been notified about the posted complaint.

Sep 16, 2020

Updated by Deepak0077a Recharge date is 17 August 2020 not 18 August 2020

Sep 16, 2020

Updated by Deepak0077a In Amazon side, saying that Refund not initiated.
You are saying that Amount reversed. Where is my amount???
Dont play with Customer money. You are responsive...

Sep 17, 2020

Updated by Deepak0077a Payu very worst service and Sundirect also..
Sundirect should contact payu for immediate refunds. PayU is taking more time to refund my money. Yesterday only refunded.
30 days over.
Dont take this much time to refund money.. OK