Sun Direct — Subscription plan for 3 months but disconnected within 85 days

Address:416510
Website:www.sundirect.com

My Smart Card No. :[protected] I had bought a subscription plan on[protected] for 3 months paying RS.775/- For Marathi mega shine plan.
But they disconnected the network on[protected] which is well with 85 days. I had lost 5 days of subscription. they are cheating their customers.i will talk to customer care executive on live chat.( he told We will provide 30 days for 01 month pack.In April Marati Mega Shine pack amount is Rs. 730 for 03 months, now only we changed the package to Rs. 775. he say Sir, if you recharged with correct denomination then only the three months plan will be automatically activated. Now please recharge Rs. 775 we will activate for your pack directly 03 months . ) but i will already make the payment of Rs 775/- Please help me with this.

i would like to get the 5 days of subscription as soon as possible.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Sun Direct customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sun Direct
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    2481
    Pending
    0
    Resolved
    1461
    Sun Direct Phone
    +91 76 0101 2345 [Customer care]
    Sun Direct Address
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
    View all Sun Direct contact information