[Resolved] Sun Direct — sun direct plan expiry

Gangadhar0612

from Hyderabad, Telangana

Address:

Plot no 1065.sai Charan colony, Hyderabad, Telangana, 500072

My sundirect month plan has been completed now i recharged my card from netbanking with 230 now i have balance in my card is 213 but am unable to watch the channels in tv please activate immediately smc number [protected] contact [protected] please solve it as soon as possible am waiting to customer care number many times but not responding very bad customer care services this sundirect is creating headache for me very late response i suggest not to use sundirect... Email is the best way to reach me... [protected]@gmail.com

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Apr 9, 2019

Complaint marked as Resolved

Sun Direct customer support has been notified about the posted complaint.

Verified Support

Mar 05, 2019

Sun Direct Customer Care's response Dear sir

We tried contacting you in the number mentioned in your account but we could not reach you.
Please mention your alternate contact number in which we can reach you and serve you better.

Regards Sun direct
Customer care