[Resolved]  Sun Direct — unable to customize and select channels

I' would like to add my channels of my choice but it is taking to me purchase undesired channels which is none of my interest to view. Please give option to purchase own channels to the customers of their choice. Please start your service based on customer centric, but not for own. Hence i'm giving this service score is 3 /10. I am unhappy with the service and offers giving.
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Sep 15, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Aug 15, 2019
Sun Direct Customer Care's response
Dear sir

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards Sun direct,
Customer care
Complaint comments 

Comments

Even though there is a balance in my sun direct account...when i go for recharging zee kannada add on it's showing insufficient balance...why is it soo...
We done recharge of dth through phonepe it shows that recharge has been successfull but channels aren't coming
Sir my id nember is [protected] i adding request discover chanel but other chenel addind my account. ...this problem daily cal to customer care but not respond also superior pls solve my problem...i frank le telling waste customercare and superior superior support my reating000000.1
NOTE: FINALE WORREST SERVICE
thank you

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