[Resolved]  Sun Direct — wrongly pack activated

I have recharged for 250 rs from my google pay account and i wanted to add tamil dpo pack 2 but it automatically activated bengali dpo pack 2 i have contacted them through costomer care, email but i have no reply from them. What shouldi do now??? Hope you will take serious action to this!!! My smart card number[protected]
Mobile number [protected]
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Jul 2, 2019
Complaint marked as Resolved 
Activate to Tamil dpo2 pack
Sun Direct customer support has been notified about the posted complaint.
Apr 10, 2019
Updated by Thalamuthu
Complaint finish call customer care my pack activate
Verified Support
Apr 17, 2019
Sun Direct Customer Care's response
Dear sir

As per the conversation we had, now issue is resolved

Regards Sun direct
Customer care
Jul 02, 2019
Updated by Thalamuthu
My problem solved
Complaint comments 

Comments

Many channels are not available even after recharging at right time. This is recurring issue. Please solve immediately else we may disconnect the network.

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