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Sun NXT Complaints & Reviews

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Last updated Mar 31, 2024
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Sun NXT reviews & complaints page 2

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S
Sharan0248
from Hospet, Karnataka
Apr 13, 2023
Aug 9, 2023
This thread was updated on Aug 9, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

App not working on tv

I have SUN NXT Premium Subscription and I'm using in only 2 devices 1.Mobile (working fine) 2. TV (while I open the app it shows user authentication failed )...
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sundaram subramanian
from Chennai, Tamil Nadu
Apr 2, 2023
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Double payment for sunnxt

Address:F4 SSVK Shades Junction Vaitheeswaran Nagar Poonamallee

I have opted to auto renewal my sunnext app for contact no.[protected] by user name email id [protected]@gmail.com during 2022,
Now the same has been auto renewed on 31st March 2023 and amount deducted in my bank account Rs.799/- (My actual expiry date is 2nd April, 2023)
On 1st April i edited my phone number [protected] against [protected] in the sunnxt app..
Now it is seen that again my amount Rs.799/- debited in my bank...
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S
sundararajan srinivasan
from Deoli, Delhi
Mar 6, 2023
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Refund of recharge done twice due to failure through paytm

Address:TYPE-4 TOWER-10 E-1 KIDWAI NAGAR EAST

I paid the subscription amount of 799 at 5:51 p.m. and since Paytm failed, I again paid 799 at 5:45 p.m. today. However to my surprise my Sunnxt has been recharged till 5th March 2024. Since both the recharges which were shown as failed ones have been successful, I request refund one recharge of Rs. 799 back to the originating card of payment.

S Srinivasan
Mobile [protected]
Email [protected]@gmail.com...
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A
Anupriya7295
from Chennai, Tamil Nadu
Feb 11, 2023
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Subscription detail not updated, not able to view video

My subscription detail is not updated, payment is successful deducted 799 yearly premium subscription plan but in account under subscription it is showing user is not subscribed.hence i am not able to access any premium video

HDFC Bank: Your UPI-Mandate for Rs 799.00 is successfully created towards SUN TV NETWORK LIMITED from A/c No: XXXXXX1228. UMN:[protected]@ybl. If not you, kindly report on [protected]....
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R
rangaraj krishnasamy
Feb 9, 2023
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Sunnxt not functioning

I am having dth connection with mobile no [protected] and reached it today. i install sunnxt app in my mobile and login it but it says that sun dth is not rechared. i couldnot connected sunnxt in mobile freely. kindly reso;ve the issue. my email id is rangarajbe.[protected]@gmail.com and my alternative mobile no is [protected] pl...
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nirmala krishnamurthy
Dec 26, 2022
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Sun DTH 10497556620

Address:Flat no.3, VG Apartment, 7th A Main Attur Layout Yelahanka-560064ut,

My Mobile No: [protected], I am not able to see sunnxt, please do the needful at the earliest,...
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nirmala krishnamurthy
Dec 26, 2022
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Sunnxt is not coming in my mobile [8884214519]

Address:Flat no3, VG Apartment, 7th A main, Veerasagar Main, Attur Layout, Yelahanka, Bangalore-560064

I am finding difficult in viewing sunnxt in my mobile. my sun direct ID NO; [protected]. Pls do the need full at the earliest....
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R
raji subramanian
from Kodungallur, Kerala
Dec 17, 2022
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Unethical behaviour

Though i am a premium member who joined on 28/10/22
i am unable to watch any movie. for the past three weeks
I am asked to pay again the subscription.
complained many times through mails.
No steps taken
Raji subramanian...
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R
raji subramanian
from Kodungallur, Kerala
Dec 17, 2022
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Unethical behaviour

I paid Rs 799 on oct 28th 2022 and joined premium memberbut for the past three weeks i was not able to watch any movies.
has sent many mails to x=sun nxt But no steps taken
When i tried to press play i am asked to pay the subscription again.
please check my payment and allow me to watch movies for which i joined as a premium member Raji subramanian...
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H
Hyma Palamani
Dec 14, 2022
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Subscribed and not activate

I subscribed to sun nxt 1 year package Rs.799 and still iam not able to watch movie with that subscribed account and cash debited...
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A
Amarnath Bhatt
Dec 7, 2022
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Changing Email Address

Address:Bellary

Need to change E-Mail address in my profile as amarnath.[protected]@hotmail.com not accessable...
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I have been a long-standing customer of SunNxt for 2 years paying 499 plan to watch SunNxt on my TV. Despite the badly designed TV app in comparison to Prime or Netflix (this app cannot even seek video to a specific time on the TV app), I was adjusting and using it anyway.

Earlier this year SunNxt added a new plan for 799 and this year when I paid for my usual plan as I have paid the past 2 years for 499. However, the app stopped...
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P
pravindm
Nov 14, 2022
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Not able to view for more than 10 min

Address:C1-403, Goodwill Orchids, Dhanori

Hello,

I have downloaded SUNNXT app on my iPhone also renew subscription for 1 year but still i am not able to watch program for more than 10 minutes its coming out without any error or message.

My mobile number is [protected].

Kindly check and suggest.

Best Regards.

Pravin......
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V
VIJAYA KUMAR CHAKRAPANI
Nov 13, 2022
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Sun NXT services not activated inspite of paying subscription

Address:Sun TV Chennai

I hv paid required subscription thrice through amazon e shopping to avail services of Sun NXT .The amount has been debited from my account & transferred to Sun NXT . I hv constantly following up via prescribed email id of Sun NXT.But it is sad to mention that neither services nor any response received from Sun NXT team. Pl note my registered mobile no as [protected]. Pl follow up with concerned to get either activation of account or refund...
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K
Karthick Raja Suriyamoorthy
Nov 13, 2022
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Sun NXT Sun nxt subscription not getting in tv and cash is gone

Address:30a mayor citti Babu street pammal

I subscribed to sun nxt one year package Rs. 799 and still I am not able to watch a movie with a subscribed account ([protected]) and cash is gone. Cash not yet refund...
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P
prithvi manokaran
Nov 8, 2022
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Amount debited from Account but not activated

Hi
I recently tried to upgrade my basic subscription to premium subscription and for that i had paid 799 through razorpay merchant where the payment was successful ( trans id - pay_KLgL7WMuSwnGuM) on @4th Sep 2022 14.36.21 PM. even after multiple follow ups via email ([protected]@sunnxt.com) on 24 sep 2022, 1 oct 2022 3 oct 2022 no response was received.

id - [protected]

I would like the amount to refunded...
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S
sureshkumar natarajan
from Mumbai, Maharashtra
Nov 3, 2022
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Subscription

Address:Mumbai, India

I ahve taken amembership/ subscription but not able to log in
I have raised 2 complaints but till now it not been resolved

I have paid my subcritiption for 799 on 29th October at 19:27 Through apple media service

I can be reached at [protected] and my email id is
[protected]@yahoo.co.in...
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R
Ravishanker2151
from Hyderabad, Telangana
Oct 26, 2022
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Iam Complaining about Sun NXT Subscription

Address:Hyderabad

I had taken the Sun NXT Subscription and i changed the TV and Phone and but iam unable to login to the Sun NXT it is showing that the iam using in the multiple Devices, but i have only two devices and both and logged out and unable to login, please resolve the issue my login id is,
[protected]@gmail.com

Thank You...
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P
Oct 22, 2022
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Poor network

Address:177,Aadhavan Nagar, Odderpalayam

Mostly showing poor network... But internet speed is more than 50 Mbps.

Not a good app for LG TV.

All other apps such as Aha, netflix, amazOn, sonylive, zee5, disney are running fine and this sunnxt is not playing

I wasted my money...
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P
Prudhviii
Oct 9, 2022
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Asking for subscription

I had an active sun direct plan even sun NXT is asking for subscription I called for customer care they said it work on only 6 months sun direct plans only for sun direct customers it it right...
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