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Sun NXT Complaints & Reviews

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Updated: Nov 30, 2025
Complaints 223
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Sun NXT reviews & complaints page 2

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P
Pradeep Belagal
Jan 16, 2024
Jan 19, 2024
This thread was updated on Jan 19, 2024
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Address: 8792233150

I had been subscriber ([protected]@gmail.com). It appears that my appears to have expired. Neither I am allowed login nor I am allowed to new subscription (as [protected]@gmail.com)/
Sun NXT customer support has been notified about the posted complaint.
Dear Pradeep,

We attempted to contact the number provided above, but were unable to establish a connection. Please share your query with us at [protected]@sunnxt.com, and we will assist you.

Regards
Team Sun NXT.
Dear Pradeep,

We attempted to contact the number provided above, but were unable to establish a connection. Please share your query with us at [protected]@sunnxt.com, and we will assist you.

We are happy to assist you.

Regards
Team Sun NXT
Dear Pradeep,

We attempted to contact the number provided above, but were unable to establish a connection. Please share your query with us at [protected]@sunnxt.com, and we will assist you.

We are happy to assist you.

Regards
Team Sun NXT
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    G
    gahm
    Dec 17, 2023
    Dec 18, 2023
    This thread was updated on Dec 18, 2023
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    I had subscribed to SUN NXT when i was in the USA. The email id was sitaram.[protected]@gmail.com. Now I am in INDIA and not using the service anymore - for the last 3 months. To my surprise, I have been debited of an amount of 49.99$ for the SUN NXT Subscription yesterday. Kindly reverse the transaction immediately. . Also kindly confirm to my email after cancellation.
    Sun NXT customer support has been notified about the posted complaint.
    Dear User,

    We have sent an email regarding your complaint. Kindly check and revert to us for further assistance.

    Regards
    Team Sun NXT
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      K
      Kondamuri
      from Visakhapatnam, Andhra Pradesh
      Nov 9, 2023
      Dec 18, 2023
      This thread was updated on Dec 18, 2023
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      I paid premium to sun NXT but it was not opening so kindly requesting you plz snd back amount to my account
      Sun NXT customer support has been notified about the posted complaint.
      Dear User,

      Please share your contact number with us for further clarification and to discuss the issue in more detail.

      Regards
      Sun NXT
      Dear User,

      Please share your contact number with us for further clarification and to discuss the issue in more detail.

      Regards,
      Team Sun NXT
      Dear User,

      Sorry for the inconvenience.

      Please share your contact number with us for further clarification and to discuss the issue in more detail.

      Regards,
      Team Sun NXT
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        A
        Amanda97
        Sep 18, 2023
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        Hello ive updated my subscription to premium 2 days ago. But im still experiencing basic plan on the app
        Sun NXT customer support has been notified about the posted complaint.
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          Amanda97
          Sep 18, 2023
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          Hello i had updated my sun nxt subscription to premium 2 days ago.. ive been charged but in the app still basic plan showing.
          Sun NXT customer support has been notified about the posted complaint.
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            R
            Rojamani baskaran
            Sep 6, 2023
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            I paid annual payment of 799 Rs. But it still showing not subscribed. What about payment ? Do rectify this.
            Sun NXT customer support has been notified about the posted complaint.
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              S
              sv ravi sankar
              from VISAKHAPATNAM, Andhra Pradesh
              Sep 2, 2023
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              My login id [protected]@gmail.com
              I paid the charges
              but not able to view movies
              everytime it is going to payment page
              Sun NXT customer support has been notified about the posted complaint.
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                N
                Nathalina
                from Coimbatore, Tamil Nadu
                Jun 6, 2023
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                I have done payment on[protected], and received message for the same and is been activated upto[protected]. But when I log in the app or the screen it is showing no active plan and asking me to subscribe
                Sun NXT customer support has been notified about the posted complaint.
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                  K
                  May 16, 2023
                  Resolved
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                  Resolved

                  Address: madurai

                  I cancel ed my basic plan for annual subscription to premier plan for a year i remitted money via gpay but my plan yet not be chaged tillnow
                  May 16, 2023
                  Complaint marked as Resolved 
                  myno 9842641275
                  Sun NXT customer support has been notified about the posted complaint.
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                    U
                    Umesh Janella
                    May 15, 2023
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                    Hi team,

                    Today i had subscribed my SUNNXT account with Basic Plan of amount 480/- The amount was deducted from my account. However i could see my subcribtion was not yet active.

                    My Mobile number is [protected] through whcih i had created my profile. Can you please check and do the needful.

                    Thanks,

                    J.Umesh
                    Mobile: +91 [protected]
                    Sun NXT customer support has been notified about the posted complaint.
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                      S
                      Shridhar R
                      Apr 17, 2023
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                      Address: bangalore

                      I had purchased the sun nxt premium plan on 25th march 2023. The payment of Rs 799 was made using paytm upi. transaction id:[protected]

                      This plan is not functional. I have written multiple emails to [protected]@sunnxt.com

                      Everytime, they have asked for the screenshot of the transaction and I have shared the same. Their system works uniquely.

                      When I log a complaint. I get two mails
                      mail 1: Dear User,

                      Thanks for writing to us.

                      We confirm the receipt of your query and it has been assigned to one of our support executives. You would get an update as soon as possible. The Case ID assigned to your query is Og-xxxxxx.

                      We are happy to assist you.

                      followed by
                      mail 2: Dear Sir,

                      Thanks for writing to us.

                      Kindly share us the requested details to resolve the issue. Attached reference copy in the mail.

                      Happy to assist you.

                      Regards,

                      Team Sun NXT.

                      ==

                      Reference copy is a sample of paytm receipt, that I have attached and sent to them 4 times which has the transaction id, amount, date, from and to clearly mentioned.

                      I would like my subscription to get active again
                      Sun NXT customer support has been notified about the posted complaint.
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                        H
                        harisami.88
                        from chennai, Tamil Nadu
                        Apr 16, 2023
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                        Hi Sir/Madam,

                        I have subscribed for SUN NXT annual premium and the amount got detected from my account (Rs 799) but when I login back with my email address it shows no subscription. I have used my wife apple account to purchase the subscription (nithyahari.[protected]@gmail.com) and used my email Id for account login harisami.[protected]@gmail.com. Please help to me to get subscription or send me the refund to my account.

                        Regards,
                        Hariharan Packirisami
                        Sun NXT customer support has been notified about the posted complaint.
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                          S
                          sundaram subramanian
                          from Chennai, Tamil Nadu
                          Apr 2, 2023
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                          Address: F4 SSVK Shades Junction Vaitheeswaran Nagar Poonamallee

                          I have opted to auto renewal my sunnext app for contact no.[protected] by user name email id [protected]@gmail.com during 2022,
                          Now the same has been auto renewed on 31st March 2023 and amount deducted in my bank account Rs.799/- (My actual expiry date is 2nd April, 2023)
                          On 1st April i edited my phone number [protected] against [protected] in the sunnxt app..
                          Now it is seen that again my amount Rs.799/- debited in my bank account auto on 1st April;2023.
                          I already applied for auto withdrawn and the same has not been taken into account.
                          Sir kindly arrange to refund my extra payment on 1st april, 2023 and kindly inform the fact please
                          Sundaram
                          [protected]
                          [protected]
                          Sun NXT customer support has been notified about the posted complaint.
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                            sundararajan srinivasan
                            from Deoli, Delhi
                            Mar 6, 2023
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                            Address: TYPE-4 TOWER-10 E-1 KIDWAI NAGAR EAST

                            I paid the subscription amount of 799 at 5:51 p.m. and since Paytm failed, I again paid 799 at 5:45 p.m. today. However to my surprise my Sunnxt has been recharged till 5th March 2024. Since both the recharges which were shown as failed ones have been successful, I request refund one recharge of Rs. 799 back to the originating card of payment.

                            S Srinivasan
                            Mobile [protected]
                            Email [protected]@gmail.com
                            Sun NXT customer support has been notified about the posted complaint.
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                              Anupriya7295
                              from Chennai, Tamil Nadu
                              Feb 11, 2023
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                              My subscription detail is not updated, payment is successful deducted 799 yearly premium subscription plan but in account under subscription it is showing user is not subscribed.hence i am not able to access any premium video

                              HDFC Bank: Your UPI-Mandate for Rs 799.00 is successfully created towards SUN TV NETWORK LIMITED from A/c No: XXXXXX1228. UMN:[protected]@ybl. If not you, kindly report on [protected].
                              Sun NXT customer support has been notified about the posted complaint.
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                                R
                                rangaraj krishnasamy
                                Feb 9, 2023
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                                I am having dth connection with mobile no [protected] and reached it today. i install sunnxt app in my mobile and login it but it says that sun dth is not rechared. i couldnot connected sunnxt in mobile freely. kindly reso;ve the issue. my email id is rangarajbe.[protected]@gmail.com and my alternative mobile no is [protected] pl
                                Sun NXT customer support has been notified about the posted complaint.
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                                  nirmala krishnamurthy
                                  Dec 26, 2022
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                                  Address: Flat no.3, VG Apartment, 7th A Main Attur Layout Yelahanka-560064ut,

                                  My Mobile No: [protected], I am not able to see sunnxt, please do the needful at the earliest,
                                  Sun NXT customer support has been notified about the posted complaint.
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                                    nirmala krishnamurthy
                                    Dec 26, 2022
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                                    Address: Flat no3, VG Apartment, 7th A main, Veerasagar Main, Attur Layout, Yelahanka, Bangalore-560064

                                    I am finding difficult in viewing sunnxt in my mobile. my sun direct ID NO; [protected]. Pls do the need full at the earliest.
                                    Sun NXT customer support has been notified about the posted complaint.
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                                      R
                                      raji subramanian
                                      from Kodungallur, Kerala
                                      Dec 17, 2022
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                                      Though i am a premium member who joined on 28/10/22
                                      i am unable to watch any movie. for the past three weeks
                                      I am asked to pay again the subscription.
                                      complained many times through mails.
                                      No steps taken
                                      Raji subramanian
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                                        raji subramanian
                                        from Kodungallur, Kerala
                                        Dec 17, 2022
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                                        I paid Rs 799 on oct 28th 2022 and joined premium memberbut for the past three weeks i was not able to watch any movies.
                                        has sent many mails to x=sun nxt But no steps taken
                                        When i tried to press play i am asked to pay the subscription again.
                                        please check my payment and allow me to watch movies for which i joined as a premium member Raji subramanian
                                        Sun NXT customer support has been notified about the posted complaint.
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