Sun NXT Complaints & Reviews

I subscribed to sun nxt 1 year package Rs.799 and still iam not able to watch movie with that subscribed account and cash debited

I have been a long-standing customer of SunNxt for 2 years paying 499 plan to watch SunNxt on my TV. Despite the badly designed TV app in comparison to Prime or Netflix (this app cannot even seek video to a specific time on the TV app), I was adjusting and using it anyway.

Earlier this year SunNxt added a new plan for 799 and this year when I paid for my usual plan as I have paid the past 2 years for 499. However, the app stopped working on my TV and I have not been communicated that now only the higher plan allows me to use SunNxt on the badly designed TV app. So I called customer support and they told me to cancel and pay for the higher plan. I canceled and I was refunded only ~420 as they retained the remaining and said it's GST. I then had to pay 799 for the higher plan. For me, this is a loss and a huge disappointment that they discontinue the TV usage feature on the 499 plan without telling customers. My registered email is [protected]@gmail.com. Feel free to get in touch with me if you'd like to do some justice and return the money you unfairly retained.

And more importantly, I hope you give customers value for money to justify the price increase. At-least if you had fixed the issues on the TV app but till today you have not (cannot forward and rewind easily till today which amazon, netflix and even low players like Viu have figured out). Looking forward to having my issue resolved.

Hello,

I have downloaded SUNNXT app on my iPhone also renew subscription for 1 year but still i am not able to watch program for more than 10 minutes its coming out without any error or message.

My mobile number is [protected].

Kindly check and suggest.

Best Regards.

Pravin...

I hv paid required subscription thrice through amazon e shopping to avail services of Sun NXT .The amount has been debited from my account & transferred to Sun NXT . I hv constantly following up via prescribed email id of Sun NXT.But it is sad to mention that neither services nor any response received from Sun NXT team. Pl note my registered mobile no as [protected]. Pl follow up with concerned to get either activation of account or refund money paid towards subscription. Pl reapond soon.

I subscribed to sun nxt one year package Rs. 799 and still I am not able to watch a movie with a subscribed account ([protected]) and cash is gone. Cash not yet refund

Hi
I recently tried to upgrade my basic subscription to premium subscription and for that i had paid 799 through razorpay merchant where the payment was successful ( trans id - pay_KLgL7WMuSwnGuM) on @4th Sep 2022 14.36.21 PM. even after multiple follow ups via email ([protected]@sunnxt.com) on 24 sep 2022, 1 oct 2022 3 oct 2022 no response was received.

id - [protected]

I would like the amount to refunded .

I ahve taken amembership/ subscription but not able to log in
I have raised 2 complaints but till now it not been resolved

I have paid my subcritiption for 799 on 29th October at 19:27 Through apple media service

I can be reached at [protected] and my email id is
[protected]@yahoo.co.in

I had taken the Sun NXT Subscription and i changed the TV and Phone and but iam unable to login to the Sun NXT it is showing that the iam using in the multiple Devices, but i have only two devices and both and logged out and unable to login, please resolve the issue my login id is,
[protected]@gmail.com

Thank You

Mostly showing poor network... But internet speed is more than 50 Mbps.

Not a good app for LG TV.

All other apps such as Aha, netflix, amazOn, sonylive, zee5, disney are running fine and this sunnxt is not playing

I wasted my money

I had an active sun direct plan even sun NXT is asking for subscription I called for customer care they said it work on only 6 months sun direct plans only for sun direct customers it it right

Unable to opt one month subscription in sun next.It has subscription for 1 full year

I subscribed sunnxt app last month and still now not able to watch live channel or movie in my tv and my internet connection is very good and speed is 150mbs. I can able to see other apps like Hotstar and Amazon prime movie without any issue. Made several time informed or write email to sunnxt, but they informed me that the issue has beeen resolved, but so far the still exist, please take action and my login I’d is [protected].

Please note that the upi payment is debited from my account which has to be refunded (18 Sep 22 - afternoon)

The current active account is done through my debit card. (18 Sep 22 - evening)

Please initiate the refund of the upi payment that was done the same day in the afternoon.

I am writing and getting responses on so many emails. But the refund is yet to issued. My mobile number is [protected]. Please call and process the refund ASAP

18 Sep
- I have paid upi payment for 799 and it is not credited to my sun nxt avccount.

Already paid package monthly is not working properly check out one's

I am paid amt for annual subscription 799 for two times.amt will be debited my account.subscription not activated.plz check and update.

I downloaded LKG movie today. But the movie isnt playing. Please fix this issue

Sun nxt for not working pls help me pls

Not received sunext in my [protected] iam already recharged sun direct, why?

I have subscribed Rs. 50 plan for sunnxt and it’s not updated to my profile.

Paytm order id: SB8ZCB0NRTBS

Transaction id: [protected]