[Resolved]  Sundirect — deducted my money in bhim app

Address:Kodiadka house Miyapadavu post manjeshwara, Kasaragod, Kerala, 671323
Website:Sundirect.in

Sundirect diduct my money from bank we explained them through phone and mailing too. After all communication they are not reaching my point. Then why the online service is for??? They deduct our money there is no refund as per terms and conditions
Transaction id of bhim app
[protected]
Date of deduction 17th august 2019
Deduction timings 14:13:28
Remark recharge
Please do needful
+2 photos
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Sep 7, 2019
Complaint marked as Resolved 
[email protected] They sent me through this mail I’d. But I don’t have their number in call list Then why sundirect deduction
Sun Direct customer support has been notified about the posted complaint.
Sep 07, 2019
Updated by Wallston D'souza K
I will upload transaction screen shoots

Complaint comments 

Comments

I recharged my sundirect account through sun direct app for RS 210. Malayalam DPO pack. Money got deducted from SBI account but not reflected in my sun direct account so far.
Smart card no [protected]
Date of recharge. 06/09/2019

Screen shot attached

Its been already 48 hours, i have recharged my subscription and amount of 1047 has been debited from my account/card and when i call the customer support they are saying they need 48 hours to check and let me know

worst service

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