SunDirect DTH — channels disconnected without any intimation - even after receiving the pay for it

Address:625006

Sundirect DTH - one year offer given, fully paid for it, now some channels are not displaying and i am trying to contact customer care for the last 2 days, but i unable to connect with them, mentally i upset,
For one year plan i have paid the full amount, suddenly sundirect DTH stopped so many channels without any intimation, if any necessity to stop them all, they have to call me and get confirmation from me to take some action to manage the situation, i tried many times through their customer care number, live chat, etc., unable to contact, i waited nearly 11 mins in call, they have disconnected my call.please do the needful

Issues: - 1) So many channel disconnected in my prepaid one year plan without any intimation to me
2) unable to contact customer care (Trying for the last 2 days)
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I purchased sundirect hd set top box on 22 april 2019. On the same day it is hanged. I asked the man who fixed the box. He said he will replace. But later he is not responding. Now is asking to call online service centre. Box cost 2600/-. I want money back.pls help my number [protected]

My Sun Direct DTH Number is [protected]. I am getting a dialogue box when i switch on my TV from 21/09/2019. I request you to ressolve the issue as early as possible.
My Sun Direct DTH Number is [protected]. I am getting a NO CHANNEL dialogue box when i switch on my TV from 21/09/2019. I request you to ressolve the issue as early as possible.

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    Madurai South, Tamilnadu
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